At a Glance
- Tasks: Coordinate facilities services and ensure a seamless customer experience.
- Company: Join Mitie, where our people are our greatest strength.
- Benefits: Ongoing training, progression opportunities, and a supportive work environment.
- Other info: Flexible hours with a chance to grow within a leading transportation client.
- Why this job: Be the face of facilities services and make a real impact every day.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 12 - 15 £ per hour.
Location: Glasgow
Shift: 40 Hours Monday to Friday
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Workplace Coordinator to act as the main point of contact for facilities services, delivering an excellent customer experience and building strong relationships with building users on our Network Rail contract.
Role Responsibilities:
- Act as the customer-facing representative, coordinating facilities services into one seamless experience
- Maintain a visible presence across the workplace, ensuring shared areas remain clean, tidy and well-presented
- Log and manage facilities requests via CAFM systems, ensuring issues are directed and resolved promptly
- Liaise regularly with floor leads and stakeholders to communicate updates, issues and ongoing works
- Support health and safety procedures, including playing an active role during fire emergencies
What we're looking for:
- Proven experience in a customer service or workplace or facilities environment (Hard FM environments would be an advantage)
- Excellent interpersonal and communication skills, both written and verbal
- Experience using CAFM systems and Microsoft Office (Maximo is an ideal)
- Strong organisational skills, attention to detail and a proactive, problem-solving approach
- Flexible and adaptable, with the ability to manage conflict positively
- IOSH or similar health and safety qualification (desirable)
What's in it for you?
- Ongoing training and development
- Working alongside a leading transportation client
- Progression opportunities available on site and across the wider client account
There's a place for you at Mitie, join us today!
Part-time Brand Co-ordinator in Glasgow employer: Mitie
At Mitie, we pride ourselves on fostering a supportive and dynamic work environment in Glasgow, where our employees can truly thrive. As a Part-time Brand Co-ordinator, you will benefit from ongoing training and development, alongside opportunities for progression within a leading transportation client. Join us to be part of a team that values strong relationships and excellent customer service, ensuring a rewarding and meaningful career.
