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- Tasks: Lead a dynamic team to ensure top-notch reception and access control services.
- Company: Join a leading facilities management company in the UK.
- Benefits: Enjoy a competitive salary and great benefits.
- Why this job: Make a real difference by promoting professionalism and service excellence.
- Qualifications: Proven supervisory experience and strong customer-facing skills required.
- Other info: Opportunity for growth in a supportive and collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading facilities management company in the United Kingdom seeks a Reception Team Leader to oversee reception and access control services. The candidate will lead a multi-disciplinary team to ensure high standards of professionalism and service excellence.
Responsibilities include:
- Managing staff rotas
- Promoting Health and Safety compliance
- Collaborating with security teams
Ideal candidates will have proven supervisory experience and strong customer-facing skills, with a focus on operational effectiveness. Competitive salary and benefits are offered.
Front-of-House Team Lead: Security & Access Ops employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front-of-House Team Lead: Security & Access Ops
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand their commitment to professionalism and service excellence, and be ready to discuss how your experience aligns with their needs.
✨Tip Number 3
Practice your customer-facing skills! Role-play common scenarios you might encounter as a Front-of-House Team Lead. This will help you demonstrate your ability to handle various situations with confidence during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front-of-House Team Lead: Security & Access Ops
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your supervisory experience and customer-facing skills. We want to see how you've led teams and ensured service excellence in previous roles, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Front-of-House Team Lead role. Share specific examples of how you've managed staff rotas or promoted Health and Safety compliance.
Showcase Your Leadership Style: In your application, let us know about your leadership style. We’re looking for someone who can inspire a multi-disciplinary team, so share any experiences that demonstrate your ability to lead effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mitie
✨Know Your Stuff
Make sure you understand the role of a Front-of-House Team Lead. Familiarise yourself with the responsibilities like managing staff rotas and promoting Health and Safety compliance. This will show that you're serious about the position and ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your supervisory experience and how you’ve maintained high standards of professionalism and service excellence in previous roles.
✨Customer Service is Key
Since this role involves strong customer-facing skills, think of specific instances where you’ve gone above and beyond for a customer. Be ready to discuss how you would handle difficult situations while ensuring a positive experience for everyone involved.
✨Collaborate and Communicate
Emphasise your ability to work with various teams, especially security teams. Prepare to discuss how you would foster collaboration and ensure operational effectiveness. Good communication skills are essential, so be clear and confident in your responses.
