At a Glance
- Tasks: Lead strategic accounts to drive energy and sustainability initiatives for major clients.
- Company: Join Mitie, the UK's leading facilities management company committed to a net-zero future.
- Benefits: Enjoy flexible benefits, financial wellbeing support, and opportunities for career growth.
- Other info: Be part of a diverse team dedicated to innovation and positive change.
- Why this job: Make a real impact on the planet while developing your leadership skills in sustainability.
- Qualifications: 10+ years in energy management or sustainability with strong client relationship skills.
The predicted salary is between 70000 - 90000 £ per year.
Better places, thriving communities.
Plan Zero is Mitie's initiative to make net-zero carbon happen.
Our knowledge of customer estates, combined with our ability to execute a zero-carbon strategy from assessment through to delivery is, we believe, unrivalled.
Our customers include the biggest organisations in the UK and to date, we have saved them over 353,000 tonnes of carbon.
We believe every organisation has a responsibility to act to reduce their impact on the planet and we are recruiting talented, passionate leaders to help us make Plan Zero happen.
www. planzerocarbon. com
Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers to hospitals, schools, and government offices.
With over 68,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.
How you will make Plan Zero happen
Mitie is passionate about bringing positive change for our customers and aspires to be their strategic decarbonisation partner as they embark on their Net Zero journey.
We support clients to decarbonise their energy, buildings, and transport operations, and you will play a pivotal leadership role in this mission by managing 1-2 key strategic accounts and ensuring the successful delivery of their energy and sustainability programmes.
The role is positioned in the Mitie Energy Operations team, and the successful candidate will be accountable for the overall performance, growth, and strategic direction of their accounts, ensuring we exceed contractual requirements and build long-term, trusted partnerships.
What will you do day to day?
We are seeking an experienced and dynamic Strategic Client Lead.
This leadership role requires a strategic thinker with a proven background in sustainability, decarbonisation, and client management.
Key Responsibilities
- Lead, mentor, matrix-manage and drive multi-disciplinary teams to deliver outstanding energy and sustainability outcomes.
- Act as the primary contact for 1-2 key accounts, responsible for strategic engagement with multiple senior client stakeholders.
- Own the client relationship, ensuring delivery against SLAs, KPIs, and financial objectives, while proactively identifying opportunities for added value.
- Develop and implement long-term account strategies, aligning with client net-zero and ESG objectives.
- Drive business growth within your accounts through consultancy services, project delivery, and technology-enabled solutions.
- Oversee financial performance, reporting, and forecasting for assigned account, ensuring profitability and value creation.
- Collaborate with operational colleagues, functional teams, and the wider Mitie business to deliver integrated solutions.
- Act as an ambassador for Mitie, promoting innovation, resilience, and continuous improvement.
- Foster a culture of high performance, coaching and mentoring future leaders across the team.
Qualifications
- Bachelor's or Master's degree in a related field (e. g. Engineering, Energy Management, Environmental Science, Sustainability).
Experience & Skills
- 10+ years' experience in energy management, sustainability, or consulting
- Exceptional stakeholder management, client relationship and communication skills at C-suite level, with the ability to become a trusted client partner.
- Proven track record of delivering decarbonisation strategies, energy performance contracts, or large-scale sustainability programmes.
- Strategic thinker with ability to influence and align diverse stakeholders.
- Demonstrated leadership of high-performing, cross-functional teams.
- Strong commercial acumen, with experience in business growth.
- Strong knowledge of industry trends, regulatory frameworks, and sustainability best practices.
- Understanding of energy bureau/accounting, energy procurement and BMS control systems would be beneficial.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household.
So you can get expert advice by video or phone without having to leave your home.
We offer financial wellbeing assistance through our Salary Finance scheme.
For example, you could access 50% of your earned pay before payday for a small fee.
Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices.
You might choose to purchase up to five extra days’ holiday each year.
You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost.
There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our Mi Deals platform.
And we have a cycle-to-work scheme.
Life cover of up to four times your salary is available.
We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work.
There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people.
Progressing your career is therefore a top priority for us.
We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally.
We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Strategic Client Lead – Energy and Sustainability in England employer: Mitie
Mitie is an excellent employer that prioritises employee wellbeing and development, offering a supportive work culture in Belfast. With benefits such as a branded vehicle and access to an Employee Assistance Programme, employees can thrive both personally and professionally while contributing to high service delivery standards across multiple sites. The company fosters growth opportunities, making it an ideal place for those seeking meaningful and rewarding employment in the facilities maintenance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Client Lead – Energy and Sustainability in England
✨Dive into Environmental Networks
Get involved with sustainability-focused organisations and attend their events. Look for local meetups or conferences in environmental management where you can connect with professionals in the field. This can lead to insider info on job openings at companies like Mitie that might not be advertised widely.
✨Show Your Passion with Projects
Consider undertaking personal or community projects that highlight your dedication to sustainability. Whether it's a local clean-up or a carbon footprint assessment, document your findings and results. This not only boosts your portfolio but also shows potential employers like Mitie that you're proactive and serious about the field.
✨Seek Out Green Job Boards
Don’t just rely on general job boards. Explore specific platforms that focus on sustainability and environmental management roles. Websites like EnvironmentJobs and Sustainable Business can be goldmines for full-time positions at companies like Mitie. Keep an eye out for their aggregation of listings!
✨Let Your Online Presence Shine
Make sure your social media and professional profiles reflect your passion for sustainability. Share articles, engage in discussions, and connect with leaders in the field. Your active presence can make a lasting impression on hiring managers at companies like Mitie when they search for candidates.
We think you need these skills to ace Strategic Client Lead – Energy and Sustainability in England
Some tips for your application 🫡
Show Off Your Passion for Sustainability:In your cover letter, let your enthusiasm for sustainability shine through. Share any relevant experiences, like projects, volunteer work, or events you've participated in that align with Mitie's values. This position isn't just about meeting qualifications; it's about genuinely caring for the environment and showing us why you're the right fit for Strategic Client Lead – Energy and Sustainability.
Highlight Relevant Qualifications and Experience:Make sure to showcase any specific qualifications, such as degrees in environmental science or certifications in sustainability practices in your CV. We want to see how your academic background and practical experiences align with the job you're applying for, so don’t hold back on anything that demonstrates your expertise in environmental management.
Tailor Your CV to the Role:As we're looking for someone to jump into a full-time role, be specific about previous roles or projects that demonstrate your capabilities in sustainability. Use bullet points to make accomplishments clear, and don’t forget to quantify your achievements wherever possible – it’s all about showing us the impact of your work!
Research Mitie and Reflect It In Your Application:We love candidates who take the time to understand what we're about. Mention specific initiatives or projects that Mitie is known for in your cover letter. This shows us that you’ve done your homework and are genuinely excited about the chance to contribute to our mission in the role of Strategic Client Lead – Energy and Sustainability.
How to prepare for a job interview at Mitie
✨Brush Up on Environmental Legislation
Given that we're diving into sustainability and environmental management, it’s crucial to have a solid understanding of current environmental laws and regulations. Be prepared to discuss how these laws apply to real-world scenarios, as you might face some technical questions about compliance and best practices during your chat with Mitie.
✨Showcase Your Experience with Sustainability Projects
When you're discussing your background, highlight specific sustainability initiatives you've been involved in. Whether it’s a project at university or work experience, sharing measurable outcomes and your role will demonstrate your hands-on skills, which is super important for this full-time role at Mitie.
✨Familiarity with Tools and Software
Make sure you're familiar with any relevant tools or software commonly used in environmental management, like GIS for mapping or data analysis tools. Bring this up in your interview as it shows you’re not only passionate but also prepared to roll up your sleeves and get to work!
✨Connect Your Values with the Company's Mission
Full-time roles are all about team fit, so it’s important to align your personal values with those of Mitie. Be ready to discuss why you're passionate about sustainability and how you can contribute to their mission, as this will really resonate with the interviewers and show that you’re genuinely invested in their goals.
