At a Glance
- Tasks: Protect M&S stores and deliver top-notch customer service while ensuring safety.
- Company: Join the friendly M&S and Mitie family, committed to security excellence.
- Benefits: Earn £13.58 per hour with perks like life assurance and childcare vouchers.
- Other info: Enjoy company-funded training and use cutting-edge tech for incident reporting.
- Why this job: Make a real difference in your community while growing your career.
- Qualifications: Security experience and valid SIA Licence required; great communication skills a must.
The predicted salary is between 56100 - 56100 £ per year.
Location: M&S Store, Kempston, BEDFORD, MK42 7GB
Salary: £13.58 per hour
Hours: Guaranteed 40+ hours per week
Required Experience: 5 years trackable working history in the UK.
M&S takes security very seriously to ensure our colleagues, customers and stores are safe environments. M&S delivers the best security through our security teams and their market‑leading customer service.
Why you'll love this job
- Protect & serve – safeguard M&S stores, people and assets while delivering outstanding customer service.
- Great pay & benefits – earn £13.58 per hour with benefits such as Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
- Professional growth – enjoy company‑funded SIA Licence renewal and continuous training.
- Cutting‑edge tech – use body‑worn cameras and mobile devices for incident reporting.
- Community – join the friendly M&S and Mitie family.
What we're looking for
- Security experience – essential.
- Valid SIA Licence.
- Excellent customer service and communication skills, energy and enthusiasm.
Your role
- Stay compliant – follow all policies and legal requirements.
- Use technology – engage with provided technology for effective reporting.
- Proactive – review and improve Assignment Instructions.
- Stay alert – report hazards and remain vigilant.
- Be professional – handle challenging situations with calm and professionalism.
- Emergency ready – contact emergency services when needed.
If you're passionate about customer service and have experience in security, retail, hospitality or similar skills, this could be the opportunity you've been looking for.
Security Officer in Elstow employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in Elstow
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry or even at M&S. A friendly chat can sometimes lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. M&S values outstanding service, so think of examples where you’ve gone above and beyond to help someone.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with body-worn cameras and mobile devices, as these are key tools in the role. Mention any relevant experience during your discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly.
We think you need these skills to ace Security Officer in Elstow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant security experience and customer service skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about security and how you can contribute to M&S. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your SIA Licence: Since a valid SIA Licence is essential for this role, make sure to mention it prominently in your application. We want to know you’re ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed by the right people. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie
✨Know Your Security Basics
Make sure you brush up on your security knowledge before the interview. Understand the key responsibilities of a Security Officer at M&S, such as safeguarding people and assets, and be ready to discuss how your experience aligns with these duties.
✨Showcase Your Customer Service Skills
Since M&S values outstanding customer service, prepare examples from your past roles where you provided excellent service. Think about situations where you handled challenging customers or diffused tense situations, and be ready to share those stories.
✨Familiarise Yourself with Technology
Get comfortable with the technology mentioned in the job description, like body-worn cameras and mobile devices for reporting. If you have experience with similar tech, highlight that during the interview to show you're ready to hit the ground running.
✨Stay Calm and Professional
During the interview, demonstrate your ability to remain calm under pressure. You might be asked about how you would handle emergencies or difficult situations, so think through your responses and convey your professionalism and readiness to act.