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- Tasks: Protect customers and colleagues while providing top-notch security and customer service.
- Company: Join Mitie, a leader in Total Security Management with a supportive team culture.
- Benefits: Earn £15.00 per hour with flexible shifts and opportunities for growth.
- Why this job: Make a real difference by ensuring safety and security in retail environments.
- Qualifications: Retail security experience, excellent communication skills, and conflict resolution training.
- Other info: Dynamic role with the chance to work with various teams and locations.
The predicted salary is between 31200 - 46800 £ per year.
Mitie has a great opportunity for a Retail Elite Security Officer to join the Total Security Management Team. Retail Elite Security Officers must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns.
Pay rate: £15.00
Location: TN12
Main Duties:
- To protect customers and colleagues from physical and verbal abuse, by providing a reassuring and professional security presence.
- To provide a highly visible security presence which is easily identified by both customers and colleagues whilst providing an exceptional level of customer service.
- To proactively deter and prevent anti-social behaviour, theft and criminal activity.
- Liaising with the store management, Police and other external agencies when required.
- Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace.
- Ensuring behaviours and situations that endanger the health and safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies.
What we are looking for:
- The elite security officer will need to be a team player with an enthusiastic attitude.
- Able to work on their own initiative.
- Retail Security experience.
- Flexible approach to work to suit the business needs with an ability to work with different teams as required.
- Excellent communication skills are required both written and verbal.
- Capable in the use of technology.
- The ability to identify triggers to conflict along with excellent mediation skills.
- The ability to conduct yourself to high ethical standards.
- Conflict resolution trained.
- Frontline Door Supervision or Security Guarding License essential, CCTV Licence would be beneficial.
- A Full UK Driving licence would be beneficial.
- To maximise the use of BWCCTV during confrontational situations.
Elite Security Officer employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Elite Security Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for an Elite Security Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or through a mutual connection, be ready to discuss your retail security experience and how you've handled conflict resolution in the past. Real-life examples will make you stand out!
✨Tip Number 3
Be flexible and adaptable! Since the job requires covering various shift patterns, highlight your willingness to work different hours and locations. This shows you're committed and ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, so don’t miss out. Make sure your application reflects your enthusiasm and readiness to take on the responsibilities of an Elite Security Officer.
We think you need these skills to ace Elite Security Officer
Some tips for your application 🫡
Show Your Security Experience: When you're writing your application, make sure to highlight any retail security experience you have. We want to see how you've handled tough situations and provided a reassuring presence in previous roles.
Flexibility is Key: Since the role requires a flexible approach to working patterns, let us know about your availability and willingness to adapt. Mention any past experiences where you’ve successfully adjusted to changing schedules or locations.
Communication Skills Matter: Excellent communication is crucial for this role. In your application, showcase your written and verbal skills. Maybe share an example of how you’ve effectively communicated in a challenging situation or resolved a conflict.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Elite Security Officer. Familiarise yourself with the key duties mentioned in the job description, such as conflict resolution and providing a reassuring presence. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As excellent communication skills are crucial for this position, prepare examples of how you've effectively communicated in past roles. Think about situations where you had to mediate conflicts or liaise with external agencies. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Flexibility and Team Spirit
Since the job requires a flexible approach to working patterns and locations, be ready to discuss your adaptability. Share instances where you've successfully worked in different teams or adjusted to changing circumstances. This will highlight your ability to fit into their dynamic environment.
✨Prepare for Conflict Scenarios
Given the nature of the role, it's likely you'll be asked about handling difficult situations. Prepare specific examples of how you've used conflict resolution techniques in the past. This will not only showcase your skills but also reassure the interviewer that you can maintain a calm and professional demeanour under pressure.
