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- Tasks: Create a 5-star experience for visitors and manage workspace efficiently.
- Company: Join Mitie at Lloyds Banking Group in the heart of Edinburgh.
- Benefits: Earn £13.45 per hour with a full-time schedule and great work environment.
- Other info: Dynamic role with opportunities to develop your professional skills.
- Why this job: Be the friendly face that makes every visitor feel welcome and valued.
- Qualifications: Strong communication skills and a passion for exceptional service.
The predicted salary is between 27800 - 27800 £ per year.
As a Lobby Ambassador (Corporate Receptionist), your mission is to craft a seamless 5-star experience for every visitor and colleague and support the proactive management of the workspace. With a blend of exceptional service and meticulous attention to detail, you'll ensure every interaction leaves a lasting impression. You will enjoy being the host with the most, comfortable spending time on your feet hosting in the Lobby areas, and really making the space your own! You will understand and enjoy the art of service, and be a true professional.
Key Responsibilities
- Warm Welcomes: Host, greet and assist all visitors and colleagues with a professional, concierge-level approach.
- Meeting Rooms: Set up and reset meeting rooms and event spaces to specified layouts.
- Efficient Check-ins: Manage visitor check-ins and check-outs, ensuring smooth access and departure processes.
- Technical Support: Provide first line response to Audio Visual queries from colleagues arising from LBG IT/AV equipment installed in meeting rooms.
- Queue Management: Proactively manage queues to streamline arrival and departure experiences.
- Facility Coordination: Support facilities management and the wider FOH team to proactively manage the workspace, ensuring compliance and maintaining high service standards.
- Lobby Excellence: Oversee the lobby environment, coordinating with housekeeping, catering, and other departments to uphold agreed standards.
- Escorting: Connecting our visitors with where they need to be in the building.
- Security: Be vigilant at all times, to keep our colleagues and visitors safe.
Corporate Receptionist in Edinburgh employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Lloyds Banking Group and Mitie. Understanding their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your warm welcomes! As a Lobby Ambassador, first impressions are everything. Role-play with a friend or family member to nail down your greeting style and ensure you come across as friendly and professional when meeting visitors.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage multiple tasks, like setting up meeting rooms and managing queues. Think of examples from your past experiences where you’ve juggled responsibilities effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Corporate Receptionist in Edinburgh
Some tips for your application 🫡
Show Off Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can bring that 5-star experience to life.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match the responsibilities of a Lobby Ambassador. We love seeing how you connect your background to what we’re looking for!
Keep It Professional Yet Friendly: While we want to see your personality, remember to keep it professional. Use a friendly tone but ensure your language is polished and appropriate for a corporate environment. We’re all about that balance!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Mitie
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Lobby Ambassador. Familiarise yourself with the key tasks like greeting visitors, managing check-ins, and setting up meeting rooms. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
As a Corporate Receptionist, exceptional service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to create a welcoming atmosphere and handle any issues with grace and professionalism.
✨Practice Your Communication Skills
Effective communication is crucial in this role. During the interview, practice clear and confident speaking. You might even want to rehearse common interview questions with a friend or in front of a mirror to ensure you convey your thoughts well.
✨Dress the Part
First impressions matter, especially in a corporate environment. Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects your understanding of the role's expectations in maintaining a polished lobby environment.