At a Glance
- Tasks: Manage cleaning teams, ensure quality service delivery, and support business development.
- Company: Join Mitie, a leading facilities management provider with award-winning services.
- Benefits: 28 days leave, company vehicle, virtual GP, and employee recognition rewards.
- Other info: Access to 200 learning courses and excellent career growth opportunities.
- Why this job: Make a real impact in a diverse team while developing your leadership skills.
- Qualifications: Experience in facilities management and strong people management skills required.
The predicted salary is between 36000 - 60000 £ per year.
About Mitie
Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and building services, cleaning, security, front of house and consultancy. We work with a wide range of private and public clients to create great work environments, which resulted in Mitie winning 4 awards in the 2023 Facilities Management Awards, including Total FM Service Provider for the third year in a row. We have also won 3 awards in the Workplace Excellent awards in 2023 Best in CSR, Manager/Leader of the Year, Excellence in Learning & Development over 1,000 employees. Mitie has been awarded the IBEC Keep Well Mark in 2021, 2022 and 2023 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland for two years in a row. We are proud of our diverse workforce and like to recognise our people through various reward and recognition schemes, as well as through learning and development. Our premise is simple: the exceptional, every day.
Key responsibilities:
- Management of cleaning operatives at client sites on a daily basis.
- Visit assigned sites on a regular basis to audit our delivery, QMS, H&S.
- Budgetary control of costs vs budgets. Variances understood and explained.
- Creation of purchase orders as and when needed, approve invoices for payment.
- Provide strong customer support in line with contract SLAs.
- Dealing with suppliers daily.
- Responsible for signing off for payment of supplier invoices.
- Mobilise new contract wins, follow the Mitie Mobilization plan from TUPE through to steady state.
- Motivate Mitie onsite staff, train, supervise and organise replacement cover where required.
- Agree any training needs and free up staff accordingly.
- Support business development regarding surveys, pricing, meeting prospective clients.
- Undertake performance management of staff under your control, performance manage as necessary.
- Manage disciplinary and grievance issues with guidance from HR to adopt a consistent approach.
- Review applications, interview and select new recruits as and when approved and required.
- Provide a safe working environment for our employees on client sites & to co-operate & co-ordinate with clients on site health & safety matters.
- Complete Toolbox talks with staff on a regular basis.
About you:
- Previous Facilities Management or related industry experience required.
- Good people management skills, with at least 2 years demonstrable team management.
- Interest in delivering outsourced Soft Services.
- Commercial awareness.
- Budget Management & resource planning.
- Proven track record in a demanding environment.
- Excellent communication and organisational skills.
Company Benefits:
- 28 days annual leave including 8 statutory days.
- Company vehicle and fuel card.
- Free virtual GP service.
- Access to our Employee Assistance Programme (EAP).
- Mi Recognition (Thanking employees for a job well done ranging from £25 - £250).
- Talent Referral Scheme (Earn £100 - £3000 for referring a friend to Mitie).
- Long service awards (Ranging from £50-£300).
- Mi Deals (Fantastic savings at high street stores).
- Save as you Earn Scheme (a risk-free savings plan that allows you to buy Mitie shares at a special discount).
- Educational Support.
- Learning & development (access to 200 courses on our L&D platform).
This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business. Mitie promotes equality of opportunity in the workplace in compliance with employment legislation. Diversity, equity, and inclusion informs the basis of all employment policies and practices.
Area Manager in Douglas employer: Mitie
Mitie is an exceptional employer, recognised for its commitment to employee wellbeing and development, having been awarded the IBEC Keep Well Mark for three consecutive years. With a strong focus on creating great work environments, employees benefit from a supportive culture that values diversity and offers extensive learning opportunities, alongside competitive benefits such as a company vehicle, virtual GP services, and a generous annual leave package. Working in Northern Ireland, you will be part of a dynamic team that is dedicated to excellence in facilities management, making a meaningful impact in both private and public sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Area Manager in Douglas
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management industry and let them know you're on the lookout for an Area Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Mitie and its values. Understand their approach to facilities management and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Show off your people management skills! Be ready to share examples of how you've motivated teams, handled challenges, and delivered results in previous roles. This is key for an Area Manager position, so make sure you highlight these experiences.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Mitie team and ready to contribute to creating great work environments.
We think you need these skills to ace Area Manager in Douglas
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Area Manager role. Highlight your experience in facilities management and people management skills, as these are key for us at Mitie. Use specific examples that showcase your achievements in similar roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the position. Mention your interest in delivering outsourced soft services and how your background aligns with our values at Mitie.
Showcase Your Communication Skills:As an Area Manager, excellent communication is crucial. In your application, demonstrate your ability to communicate effectively by using clear and concise language. This will give us a glimpse of how you’ll interact with clients and staff.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Mitie team!
How to prepare for a job interview at Mitie
✨Know Your Stuff
Before the interview, make sure you understand Mitie's services and values. Familiarise yourself with their recent awards and achievements in facilities management. This will show your genuine interest in the company and help you connect your experience to their needs.
✨Showcase Your People Skills
As an Area Manager, you'll be managing teams and dealing with clients. Prepare examples of how you've successfully led teams or resolved conflicts in the past. Highlight your communication and organisational skills, as these are crucial for the role.
✨Budget Savvy
Since budget management is a key responsibility, be ready to discuss your experience with financial oversight. Bring specific examples of how you've managed budgets, controlled costs, and dealt with variances. This will demonstrate your commercial awareness and resource planning abilities.
✨Safety First
Health and safety is paramount in facilities management. Brush up on relevant regulations and prepare to discuss how you've ensured a safe working environment in previous roles. Showing that you prioritise safety will resonate well with Mitie's commitment to employee wellbeing.
