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- Tasks: Escort and transport immigration residents while ensuring their safety and dignity.
- Company: Join a supportive team making a real difference in people's lives.
- Benefits: Competitive salary, paid training, career growth, and great discounts.
- Why this job: Make an impact while developing your skills in a rewarding environment.
- Qualifications: No experience needed; just bring your communication skills and resilience.
- Other info: Flexible shifts, structured work-life balance, and opportunities for leadership roles.
The predicted salary is between 27449 - 27449 ÂŁ per year.
Detainee Custody Officer - Swinderby Vehicle Base and Short-Term Holding Facility
Join Us and Make a Difference.
Vehicle base DCO: Salary ÂŁ27,449 based on 40 hours per week.
Who We’re Looking For
- Respectful, caring, and resilient individuals
- Strong communication and interpersonal skills
- A calm and non‑judgemental approach
- Great problem‑solving abilities
- The ability to stay composed under pressure
What You’ll Be Doing
As an In‑Country Escorting DCO at the Vehicle Base, you’ll be responsible for:
- Escorting and transporting immigration residents within the UK
- Driving a small minibus‑sized vehicle and ensuring the safe transportation of those in your care
- Maintaining high security and safety standards while treating residents with dignity and respect
As an In‑Country Escorting DCO at the Short‑Term Holding Facility you’ll be responsible for:
- Providing care to immigration residents in a fixed location
- Maintaining high security and safety standards while treating residents with dignity and respect
This role requires flexibility, as you will work a mix of day and night shifts, covering a 24/7, 365‑day operation.
No Experience? No Problem!
No prior experience or qualifications are needed—full training and support will be provided. If you have experience handling challenging situations or working with people in distress, it would be a plus.
Your journey begins with a 4‑week paid training course, including a control and restraint training course. Over the next 13 months, you’ll receive on‑the‑job mentoring and assessments, leading to an accredited Level 3 Apprenticeship in Detention and Custody.
Why Join Us?
- Work‑life balance – structured shifts for stability, up to 1 year in advance so you can plan your goals and travel
- Career growth – start with a Level 3 Apprenticeship, with opportunities for leadership roles
- Continued personal development – full support given to enhance your career
- Free parking and uniform
- Training – 4‑week fully paid training course
- A great selection of benefits including access to online GP services, share options and a generous holiday allowance
- Pension and life assurance
- Reward & Recognition scheme
- Discounts which include cinema, online shopping discounts, leisure centre memberships, holidays, and health & wellbeing benefits; as a DCO you can apply for a Blue Light discount card
Essential Requirements
- Be a UK Citizen, a Commonwealth Citizen with indefinite leave to remain (not through marriage), or an EEA Citizen
- Hold a valid UK passport (expired visas in out‑of‑date passports cannot be accepted)
- Have lived in the UK continuously for the past 3 years, with no single absence over 3 months
- Pass an Enhanced DBS check, employer referencing (last 5 years), and Counter‑Terrorist Check (CTC) vetting
- Hold a full UK manual driving licence (at least 12 months of experience)
- Have fewer than 7 points on your licence and no driving bans in the last 12 months
- Be over 21 years of age
Important: If you do not have a valid UK passport and a full UK manual car driving licence, we cannot proceed with your application.
Application Process
- Successful candidates will be invited to an assessment process which includes:
- Interview
- Capability assessments
- Full vetting screening
Ready to take the next step? Apply now and start your journey with us!
Detention custody Officer VB - Swinderby Sites employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Detention custody Officer VB - Swinderby Sites
✨Tip Number 1
Get to know the company! Research their values and mission. When you show up for your interview, drop in some knowledge about what they stand for. It’ll show you’re genuinely interested and not just another candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are with your answers, the more confident you’ll feel when it’s time to shine.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It doesn’t hurt to be a bit overdressed rather than underdressed, especially for a role that involves maintaining high security standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you appreciate the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Detention custody Officer VB - Swinderby Sites
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Detainee Custody Officer. We want to see how you can bring your strong communication and problem-solving abilities to our team.
Showcase Your Resilience: In your written application, don’t shy away from sharing examples of how you've handled challenging situations. We’re looking for individuals who can stay calm under pressure, so let us know how you’ve demonstrated this in the past!
Be Respectful and Caring: Since the role involves working closely with immigration residents, it’s important to convey your respectful and caring nature in your application. Use language that reflects your understanding of the importance of treating everyone with dignity.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and starts your journey with us on the right foot!
How to prepare for a job interview at Mitie
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Detainee Custody Officer. Familiarise yourself with the key aspects of the job, such as escorting and transporting immigration residents, and maintaining high security standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a DCO, strong communication is crucial. During the interview, demonstrate your ability to communicate clearly and effectively. You might be asked situational questions, so think of examples where you've successfully resolved conflicts or communicated under pressure. This will highlight your interpersonal skills and calm approach.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities and resilience. Think about past experiences where you handled challenging situations, especially those involving people in distress. Practising these scenarios can help you articulate your thought process and decision-making skills during the interview.
✨Emphasise Your Flexibility and Commitment
This role requires flexibility with shifts and a commitment to the job. Be prepared to discuss your availability and willingness to work various shifts, including nights and weekends. Showing that you understand the demands of the role and are ready to commit will make a positive impression on the interviewers.
