At a Glance
- Tasks: Transport and care for immigration residents while ensuring safety and dignity.
- Company: Join a supportive team dedicated to respect and resilience.
- Benefits: Competitive salary, structured shifts, free parking, and generous holiday allowance.
- Other info: Flexible shifts, career growth opportunities, and discounts on various services.
- Why this job: Make a real difference while developing your career with full training provided.
- Qualifications: No experience needed; just a valid UK driving licence and a caring attitude.
The predicted salary is between 27449 - 27449 € per year.
Salary £27,449 based on 40 hours per week.
Who We’re Looking For
- Respectful, caring, and resilient individuals.
- Strong communication and interpersonal skills.
- Maintain a calm, non-judgemental approach.
- Possess strong problem-solving abilities.
- Stay composed under pressure.
What You’ll Be Doing
As an In-Country Escorting DCO at the Vehicle Base, you will be responsible for:
- Escorting and transporting immigration residents within the UK.
- Driving a small minibus-sized vehicle and ensuring safe transportation of those in your care.
- Maintaining high security and safety standards while treating residents with dignity and respect.
As an In-Country Escorting DCO at the Short-Term Holding Facility you will be responsible for:
- Providing care to immigration residents in a fixed location.
- Maintaining high security and safety standards while treating residents with dignity and respect.
The role requires flexibility; you will work a mix of day and night shifts for a 24/7, 365-day operation.
No Experience? No Problem!
No prior experience or qualifications are required—full training and support will be provided. Experience handling challenging situations or working with people in distress is a plus. Your journey begins with a 4-week paid training course, including a control and restraint training course. Over the next 13 months, you will receive on-the-job mentoring and assessments, leading to an accredited Level 3 Apprenticeship in Detention and Custody.
Why Join Us?
- Work-life balance with structured shifts and up to one year in advance scheduling.
- Career growth from a Level 3 Apprenticeship to potential leadership roles.
- Continuous personal development support.
- Free parking and uniform.
- Access to online GP services, share options, and a generous holiday allowance.
- Pension and life assurance.
- Reward and recognition scheme.
- Discounts on cinema, online shopping, leisure centre memberships, holidays, and health & wellbeing benefits.
- Blue Light discount card available to DCOs.
Essential Requirements
- UK Citizen, a Commonwealth Citizen with indefinite leave to remain (not through marriage), or an EEA Citizen.
- Valid UK passport.
- Lived in the UK continuously for the past 3 years, with no single absence over 3 months.
- Pass an Enhanced DBS check, employer referencing (last 5 years), and Counter-Terrorist Check vetting.
- Full UK manual driving licence with at least 12 months of experience.
- Fewer than 7 points on your licence and no driving bans in the last 12 months.
- Be over 21 years of age.
- Understood that you cannot be under the influence of any substance that impairs your ability to perform duties safely.
We are committed to making reasonable adjustments where appropriate and in line with our obligations under the Equality Act 2010. To ensure the highest standards of safety and compliance, a random drug and alcohol testing programme will be implemented. By applying, you acknowledge that participation in this testing is a condition of employment.
Important: If you do not have a valid UK passport and a full UK manual car driving licence, we cannot proceed with your application.
Application Process
- Interview and capability assessments.
- Full vetting screening.
Ready to take the next step? Apply now and start your journey with us!
Detention Custody Officer - Swinderby VB employer: Mitie
Join us as a Detention Custody Officer at our Swinderby Vehicle Base, where we prioritise respect, care, and resilience in our work culture. Enjoy a supportive environment with structured shifts, comprehensive training, and clear pathways for career advancement, including a Level 3 Apprenticeship. With benefits like free parking, generous holiday allowances, and discounts on various services, we ensure that our employees feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Detention Custody Officer - Swinderby VB
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation. Check out their website and social media to see what they value. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a mate or family member and do some mock interviews. Focus on common questions like how you handle pressure or challenging situations. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Show off your soft skills! As a Detention Custody Officer, communication and empathy are key. Be ready to share examples from your past experiences where you've demonstrated these skills, even if it’s from volunteer work or other jobs.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Detention Custody Officer - Swinderby VB
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your respectful and caring nature in your words.
Highlight Relevant Skills:Make sure to emphasise your strong communication and problem-solving skills. If you've handled challenging situations before, share those experiences to show us how you stay composed under pressure.
Tailor Your Application:Read the job description carefully and tailor your application to match what we’re looking for. Use similar language and phrases to demonstrate that you understand the role and its requirements.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at Mitie
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Detention Custody Officer. Familiarise yourself with the key aspects of the job, such as escorting and transporting immigration residents, and maintaining high security standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role requires strong communication and interpersonal skills, be prepared to demonstrate these during your interview. Think of examples from your past experiences where you've effectively communicated or resolved conflicts. This will highlight your ability to maintain a calm and non-judgemental approach under pressure.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle challenging situations. Practice responding to hypothetical scenarios related to the role, such as dealing with distressed individuals or ensuring safety during transport. This will help you articulate your thought process and decision-making skills.
✨Emphasise Your Resilience and Flexibility
The role requires resilience and the ability to work flexible shifts. Be ready to discuss how you've demonstrated these qualities in previous roles or situations. Share specific examples that showcase your ability to stay composed and adapt to changing circumstances, which is crucial for this position.
