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- Tasks: Observe and prevent theft while working across various stores.
- Company: Join the UK's leading high street retailer with a strong team culture.
- Benefits: Earn £15.91 per hour, plus great perks like M&S discounts and professional training.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Make a real difference in crime prevention while developing your skills.
- Qualifications: Must have SIA licence and customer service experience.
The predicted salary is between 33100 - 33100 £ per year.
M&S Store detective 45 hrs per week, 5 days a week including weekends. All travel paid for. Public Transport and/or Car mileage. Location - M&S Bridgwater, Frome, Exeter, Taunton South Bristol. Pay - £15.91. Candidate must have 5 years trackable working history in UK and a valid SIA front line license. M&S discount (20%) after 6 months employment.
Job Overview: Our client is the UK's premier high street retailer. As a Store Detective, you will operate across their network of stores and utilise your observation skills to help prevent theft of stock. The work of the Detective team is crucial in the identification, apprehension and prosecution of criminals who target our client.
Main Duties:
- Observe, deter and arrest those taking part in criminal activity in line with Theft Act.
- Follow ASCONE process.
- Work with SOC CCTV operators to identify and stop offenders.
- Liaison with the police forces and other crime prevention partners, keeping up to date with crime trends in the area.
- Build local network to identify and disrupt crime.
- Report incidents accurately and in a timely fashion.
- Occasionally attend court to provide evidence.
What we are looking for:
- Highly adaptable to varying days at regional stores.
- Remain calm under pressure and react quickly in challenging situations.
- Experience in a customer facing role with strong customer service background.
- Strong communication skills (written and verbal), preferably with GCSE in English.
- Proactive, forward‑thinking approach to work, adaptable and eager to improve existing practices.
- Strongly self‑motivated with a ‘can do’ attitude and drive to learn.
- A positive, outgoing personality looking to be part of a strong and established team.
- Essentially SIA licensed; store detective experience highly desirable.
- Exceptional observational skills; ability to handle sensitive situations and make quick decisions.
- Confidence to challenge people when necessary.
Why join us?
- Great Pay & Benefits: £15.91 per hour, plus Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
- Professional Growth: Company‑funded SIA Licence renewal and continuous training.
Store Detective in Danbury employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Detective in Danbury
✨Tip Number 1
Network like a pro! Connect with people in the industry, attend local events, and don’t be shy about reaching out to current employees at M&S. They might have insider tips or even refer you directly!
✨Tip Number 2
Prepare for the interview by brushing up on your observational skills and understanding the Theft Act. We want you to show that you can think on your feet and handle tricky situations with ease.
✨Tip Number 3
Practice your communication skills! Whether it’s verbal or written, being able to articulate your thoughts clearly is key. Role-play common interview questions with a friend to build confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Store Detective in Danbury
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 5 years of trackable working history in the UK. We want to see how your past roles have prepared you for the Store Detective position, so don’t hold back on those details!
Get Your SIA License Ready: Since a valid SIA front line license is essential, ensure you mention it upfront in your application. If you’ve got any relevant certifications or training, let us know – it shows you’re serious about the role!
Communicate Clearly: Strong communication skills are key for this job. When writing your application, keep it clear and concise. Use proper grammar and spelling to demonstrate your written communication abilities – we love a well-presented application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Mitie
✨Know Your Stuff
Make sure you understand the role of a Store Detective inside out. Familiarise yourself with the Theft Act and the ASCONE process. Being able to discuss these topics confidently will show that you're serious about the job.
✨Show Off Your Skills
Highlight your observational skills and any relevant experience in customer-facing roles. Be ready to share examples of how you've handled challenging situations or prevented theft in the past. This will demonstrate your capability to excel in this position.
✨Stay Calm and Collected
During the interview, they might ask you how you'd react in high-pressure scenarios. Practice your responses to ensure you convey a calm and collected approach. They want to see that you can think on your feet and make quick decisions.
✨Build a Connection
Don’t forget to engage with your interviewers! Show your outgoing personality and be proactive in building rapport. Ask questions about the team and the company culture; it’ll help you stand out as someone eager to be part of their established team.