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- Tasks: Schedule and manage cruise operations, ensuring smooth delivery of services.
- Company: Dynamic cruise company focused on customer satisfaction and teamwork.
- Benefits: Competitive salary, paid lunch, and opportunities for career growth.
- Other info: Flexible work environment with regular weekend shifts and on-call duties.
- Why this job: Join a vibrant team and make a real impact in the cruise industry.
- Qualifications: Strong communication skills and advanced Excel proficiency required.
The predicted salary is between 35000 - 35000 £ per year.
Job Overview
Full Time (50 hours, this is 45 hours in office, lunch paid and 5 hours for on call duties)
Salary £35,000
Shift Pattern 5 days and 2 off
Main Duties:
- Proactive and reactive scheduling, supporting the Cruise Manager with the daily recs, and day before preparation for the following days scheduled cruises.
- Manage the delivery of jobs allocated to the Core/Cruise operation.
- The Scheduler will be using Excel processes, ensuring that the correct resource is deployed to achieve first time fixes for customers.
- This will range from using internal officers to subcontractors as appropriate, with the aim of ensuring that the job is attended within the specified SLAs.
- Once attendance has been met, the Scheduler will also manage the completion of required jobs.
- Supporting the Cruise/Core manager as well as ensuring all required documentation is completed.
- Ensuring correct staffing levels for day-to-day activity across ships is accurate as per client request in line with accurate requirements from the customer per ship.
- To ensure that the staff are informed as far in advance as possible of allocations and times on roster.
- Double check schedules prior to confirming with staff to ensure that no duplications of duties have been made.
- Adjust schedule and cover any shortfalls resulting from sickness or absence reported.
- Provide management support outside of core hours as in business-critical situations.
- Attend to out of hour calls on a rota basis, to address cancellations and scheduling needs.
What we are looking for:
- Good communication skills.
- Advanced Excel user.
- Work as part of a team as well as on own.
- Regular weekend work.
- Prepared to work in a fluid and adapting environment.
- Able to be proactive as well as reactive.
- Clean driving licence.
Cruise/Core Scheduler employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cruise/Core Scheduler
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your communication skills and how you can handle scheduling challenges.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t wait for it to be posted on every job board. Apply directly through our website and follow up to show your enthusiasm.
✨Tip Number 4
Stay adaptable! The scheduling world is fluid, so be ready to discuss how you can handle unexpected changes. Highlight your experience with Excel and managing resources effectively.
We think you need these skills to ace Cruise/Core Scheduler
Some tips for your application 🫡
Show Off Your Excel Skills: Since we're looking for an advanced Excel user, make sure to highlight your experience with Excel in your application. Share specific examples of how you've used it in previous roles, especially in scheduling or resource management.
Communicate Clearly: Good communication is key for this role, so let us see that in your written application. Use clear and concise language, and don’t hesitate to mention any relevant experiences where you’ve had to communicate effectively with a team or clients.
Tailor Your Application: Make your application stand out by tailoring it to the job description. Reference the main duties and skills we’re looking for, like proactive scheduling and managing resources, to show that you understand what we need.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mitie
✨Know Your Excel Inside Out
Since the role requires advanced Excel skills, make sure you brush up on your functions, formulas, and data management techniques. Be ready to discuss specific examples of how you've used Excel in previous roles to solve problems or streamline processes.
✨Demonstrate Proactive Problem-Solving
The job involves both proactive and reactive scheduling, so prepare to share instances where you've anticipated issues before they arose. Think about times when you successfully managed schedules or resources to avoid conflicts or delays.
✨Show Off Your Communication Skills
Good communication is key for this position. Practice explaining complex scheduling scenarios clearly and concisely. You might even want to role-play with a friend to ensure you can convey your thoughts effectively during the interview.
✨Be Ready for Real-Life Scenarios
Expect situational questions that test your ability to handle scheduling conflicts or staffing shortages. Prepare by thinking through potential challenges you might face in the role and how you would address them, showcasing your adaptability and quick thinking.