At a Glance
- Tasks: Escort and transport immigration residents safely while maintaining high security standards.
- Company: Join a supportive team making a real difference in people's lives.
- Benefits: Competitive salary, structured shifts, career growth, and discounts on leisure activities.
- Other info: Flexible shifts, paid training, and opportunities for leadership roles.
- Why this job: Gain valuable experience with full training and support while helping others.
- Qualifications: No prior experience needed; just a caring attitude and a valid UK driving licence.
The predicted salary is between 28822 - 28822 € per year.
Join Us and Make a Difference
Short‑Term Holding Facility DCO: Salary £28,822 based on 42 hours per week
Who We're Looking For
- Respectful, caring, and resilient individuals
- Strong communication and interpersonal skills
- A calm and non‑judgemental approach
- Great problem‑solving abilities
- The ability to stay composed under pressure
What You’ll Be Doing
As an In‑Country Escorting DCO at the Vehicle Base, you'll be responsible for:
- Escorting and transporting immigration residents within the UK
- Driving a small minibus‑sized vehicle and ensuring the safe transportation of those in your care
- Maintaining high security and safety standards while treating residents with dignity and respect
As an In‑Country Escorting DCO at the Short‑Term Holding Facility you'll be responsible for:
- Providing care to immigration residents in a fixed location
- Maintaining high security and safety standards while treating residents with dignity and respect
This role requires flexibility, as you will work a mix of day and night shifts, covering a 24/7, 365‑day operation.
No Experience? No Problem!
No prior experience or qualifications are needed—full training and support will be provided. If you have experience handling challenging situations or working with people in distress, it would be a plus.
Your journey begins with a 4‑week paid training course, including a control and restraint training course. Over the next 13 months, you'll receive on‑the‑job mentoring and assessments, leading to an accredited Level 3 Apprenticeship in Detention and Custody.
Why Join Us?
- Work‑life balance – structured shifts for stability, up to 1 year in advance so you can plan your goals and travel
- Career growth – start with a Level 3 Apprenticeship, with opportunities for leadership roles
- Continued personal development with full support to enhance your career
- Free parking and uniform
- Discounts including cinema, online shopping, leisure centre memberships, holidays, and Health & Wellbeing Benefits.
As a DCO, you can apply for a Blue Light discount card.
Essential Requirements
- Be a UK Citizen, with indefinite leave to remain (not through marriage), or an EEA Citizen
- Hold a valid UK passport (expired visas in out‑of‑date passports cannot be accepted)
- Have lived in the UK continuously for the past 3 years, with no single absence over 3 months
- Pass an Enhanced DBS check, employer referencing (last 5 years), and Counter‑Terrorist Check (CTC) vetting
- Hold a full UK manual driving licence (at least 12 months of experience)
- Have fewer than 7 points on your licence and no driving bans in the last 12 months
- Be over 21 years of age
Due to the safety‑critical nature of this role, we require that employees are not under the influence of any substance—including prescribed medication—that may impair their ability to perform their duties safely. This includes any THC‑based prescriptions due to the lack of reliable evidence on safe levels of THC in the system. If you are currently prescribed medication that may affect your ability to carry out safety‑critical tasks, we encourage you to discuss this with us as part of the recruitment process. We are committed to making reasonable adjustments where appropriate and in line with our obligations under the Equality Act 2010.
To ensure the highest standards of safety and compliance, we operate a random drug and alcohol testing programme. By applying, you acknowledge that participation in this testing is a condition of employment.
Application Process
- Interviews
- Capability assessments
- Full vetting screening
Detention Custody Officer STHF - Swinderby in Cranwell employer: Mitie
Join our dedicated team at the Short-Term Holding Facility in Swinderby, where we prioritise respect, care, and resilience in our work culture. Enjoy a structured work-life balance with flexible shifts, comprehensive training leading to a Level 3 Apprenticeship, and numerous employee benefits including discounts and personal development opportunities. We are committed to fostering a supportive environment that encourages career growth and values the dignity of every individual in our care.
StudySmarter Expert Advice🤫
We think this is how you could land Detention Custody Officer STHF - Swinderby in Cranwell
✨Tip Number 1
Get to know the company! Research their values and mission. When you show up for your interview, drop in some knowledge about what they do and how you can contribute. It’ll make you stand out as someone who genuinely cares.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on showcasing your strong communication skills and how you handle pressure—both key for a Detention Custody Officer.
✨Tip Number 3
Dress the part! Even if the role is hands-on, looking smart and professional shows you mean business. Plus, it boosts your confidence when you walk into that interview room.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Detention Custody Officer STHF - Swinderby in Cranwell
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role. Authenticity goes a long way!
Tailor Your Application:Make sure to customise your application to highlight the skills and qualities we’re looking for, like strong communication and problem-solving abilities. Show us how your background makes you a great fit for the Detention Custody Officer role.
Keep It Clear and Concise:We appreciate clarity! Use straightforward language and get to the point. Avoid jargon and keep your sentences short and sweet. This helps us understand your qualifications without getting lost in the details.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it’s super simple to navigate!
How to prepare for a job interview at Mitie
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Detention Custody Officer. Familiarise yourself with the key aspects of the job, such as escorting immigration residents and maintaining safety standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role requires strong communication and interpersonal skills, prepare examples from your past experiences where you've effectively communicated or resolved conflicts. Think about situations where you remained calm under pressure, as this will demonstrate your suitability for the position.
✨Emphasise Your Problem-Solving Abilities
Be ready to discuss specific instances where you've faced challenges and how you approached them. Highlight your problem-solving abilities and your calm, non-judgemental approach. This will reassure the interviewers that you can handle the complexities of the role with grace.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the training process, team dynamics, or opportunities for career growth. Asking questions shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
