At a Glance
- Tasks: Provide top-notch customer support and utilise remote diagnostics to enhance service efficiency.
- Company: Join Mitie, a leader in security solutions with a commitment to excellence.
- Benefits: Enjoy flexible remote work, competitive pay, and a supportive team environment.
- Other info: Opportunity for career advancement in a fast-paced, innovative company.
- Why this job: Be part of a dynamic 24/7 operation and make a real difference in security support.
- Qualifications: 3+ years in engineering, strong PC skills, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Mitie is seeking a security customer support engineer to join a 24/7 operation.
The role involves direct customer and engineering support, with 12‑hour shifts and a 42-hour week pattern.
Successful candidates will use remote diagnostics to reduce calls to field engineers and must have robust security experience.
Applicants should have a minimum of 3 years' engineering experience across multiple disciplines, strong PC skills, and excellent communication.
A PSNI check and SC clearance are required.
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Product Support Engineer - 24/7 Shifts & Remote Diagnostics in Craigavon employer: Mitie
Mitie is an excellent employer that prioritises employee wellbeing and development, offering a supportive work culture in Belfast. With benefits such as a branded vehicle and access to an Employee Assistance Programme, employees can thrive both personally and professionally while contributing to high service delivery standards across multiple sites. The company fosters growth opportunities, making it an ideal place for those seeking meaningful and rewarding employment in the facilities maintenance sector.
