Shift Pattern: Alternating Saturday/Sunday cover 6am-6pm
What is in it for you?
A friendly and supportive team
Overtime opportunities
A great selection of benefits incl. access to on-line GP services, share options and discounts across thousands of retailers.
Free on-site parking
Main Duties:
As an Alarm Receiving Centre (ARC) Operator within MITIE, your responsibilities will include:
- -Monitoring incoming alarm and CCTV signals from multiple client sites.
- -Contacting emergency services, keyholders, or relevant contacts in the event of an alarm activation.
- -Providing accurate communication.
- -Documenting all incidents and actions taken in a clear and concise manner.
- -Following standard operating procedures and guidelines to ensure effective response to all situations.
- -Working effectively as part of a team to maintain 24/7 surveillance and response capabilities.
- -Demonstrating strong attention to detail, quick decision-making skills, and the ability to remain calm under pressure.
Requirements for this role typically include proficiency in using alarm monitoring systems, excellent communication skills, the ability to work rotating shifts including nights and weekends, and a background check for security clearance. A background in security, customer service, or emergency response is often preferred but not essential as full training will be provided.
Applicants must have a 5-year checkable history.
You must successfully pass a PSNI check as per BS5979 and BS7858 screening as per industry standard.
Please note: We do not accept applications from anyone who has been unsuccessful at interview for the same grade role in the past 6 months.
We will consider flexible working requests from day one of employment.
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Control Room Operator - Weekends in Craigavon employer: Mitie
Mitie Power & Grid is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals in the renewables sector. With a strong commitment to employee development, you will have access to continuous training and growth opportunities while working on cutting-edge projects in a supportive environment. Located in a vibrant area, our team enjoys a balance of professional challenges and personal well-being, ensuring a rewarding career path.
