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- Tasks: Be the friendly face of our office, ensuring every visitor feels welcomed and supported.
- Company: Join Mitie, a leading facilities management company, working with Lloyds Banking Group in Edinburgh.
- Benefits: Enjoy a competitive salary, professional development opportunities, and a vibrant workplace culture.
- Why this job: Make a real impact by enhancing the visitor experience in a dynamic corporate environment.
- Qualifications: 2 years of experience in corporate or high-end hospitality settings; excellent communication skills required.
- Other info: This role involves being on your feet and engaging with people throughout the day.
The predicted salary is between 21000 - 30000 £ per year.
Guest Services – Coordinator
We are looking for a professional, welcoming, and experienced Receptionist to join our team. You will perform reception, administration, and secretarial duties efficiently and effectively on behalf of the building you are located in.
Key responsibilities include maintaining a tidy reception area, handling phone calls and emails, sorting and distributing mail, managing documentation, and assisting with emergency evacuations.
Location: TRUST Centre, Unit 11 & 12 The Ringway Centre, Huddersfield Beck Road, HD1 5DG.
Hours: Monday – Friday, 08:00 – 14:00 (plus covering annual leave and sickness). Pay: £13.45 per hour.
Day to Day Duties
- Sign in visitors, issue health and safety brief, answer telephone queries, and book meeting rooms as required.
- Unlock and lock the building daily, performing security checks.
- Manage administrative tasks: monthly visitor figures, no‑show reports, stock‑take of audio‑visual equipment, producing the Signature Network Rail newsletter, internal auditing, and staff passes report.
- Respond to the Reception Inbox, ensuring timely email replies.
- Assist with travel relief at other sites; full driving licence preferred.
- Review security checklist and log faults to maintenance.
- Keep health and safety posters and leaflets up to date.
- Represent the team to the engagement team.
- Coordinate lunch orders from catering suppliers for each classroom.
- Maintain up‑to‑date health and safety folders under the regional front‑of‑house manager.
- Co‑ordinate general running of the building including kitchen and break‑out room checks.
- Support the Social Value team.
Additional Responsibilities
- Deal with planned and reactive works as required.
- Work with the Compliance Manager to ensure maintenance jobs meet the client’s Service Level Agreement.
- Conduct floor walks and log any faults.
- Perform daily, weekly, and monthly building safety checks.
Qualifications & Skills
- Friendly and approachable, with strong communication and interpersonal skills.
- IT literate and capable of prioritising workload and meeting deadlines.
- Professionalism and ability to remain courteous at all times.
- Licensed driver preferred for site travel.
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Corporate Receptionist employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist
✨Tip Number 1
Familiarise yourself with the specific facilities and services offered at Lloyds Banking Group. Understanding their environment will help you tailor your approach during interviews and demonstrate your commitment to providing a 5-star experience.
✨Tip Number 2
Practice your communication skills, especially in a professional context. As a Corporate Receptionist, you'll need to engage with various stakeholders, so being articulate and confident will set you apart from other candidates.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of how you've handled challenging situations in previous roles. This will highlight your adaptability and critical thinking skills, which are essential for this position.
✨Tip Number 4
Network with current or former employees of Lloyds Banking Group or similar organisations. They can provide valuable insights into the company culture and expectations, helping you align your approach when applying through our website.
We think you need these skills to ace Corporate Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in corporate environments or high-end hospitality. Emphasise skills like customer service, communication, and problem-solving that align with the role of a Roving Ambassador.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional service. Mention specific examples from your past roles where you demonstrated attention to detail and effective communication, as these are key for this position.
Highlight Technical Skills: Since the role requires technical proficiency, ensure you mention your experience with AV equipment and visitor management tools. Provide examples of how you've successfully managed similar tasks in previous jobs.
Showcase Your Professionalism: In your application, convey your understanding of maintaining a high level of professionalism. Discuss how you adhere to company policies and how you manage interactions with clients and colleagues effectively.
How to prepare for a job interview at Mitie
✨Showcase Your Customer Service Skills
As a Corporate Receptionist, your ability to provide exceptional customer service is crucial. Prepare examples of how you've gone above and beyond for clients or visitors in previous roles, highlighting your 'how can I help' mindset.
✨Demonstrate Attention to Detail
This role requires meticulous attention to detail. Be ready to discuss specific instances where your organisational skills made a difference, whether in managing meeting room setups or ensuring compliance with service standards.
✨Familiarise Yourself with AV Equipment
Since technical expertise is part of the job, brush up on your knowledge of AV equipment used in meeting rooms. Be prepared to discuss any relevant experience you have with AV support and how you troubleshoot issues.
✨Practice Effective Communication
Effective communication is key in this role. Think about how you can convey information clearly and efficiently. You might even want to role-play common scenarios you could face, such as managing visitor check-ins or addressing colleague queries.