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- Tasks: Lead creative communication strategies to engage and inform stakeholders.
- Company: Join Mitie, a dynamic company focused on transformational change.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Why this job: Make a real impact through innovative communication in a collaborative setting.
- Qualifications: Experience in communication roles and strong creative skills required.
- Other info: Perfect for organised individuals with a passion for creativity and engagement.
The predicted salary is between 36000 - 60000 £ per year.
Here at Mitie we have an exciting new opportunity for a creative and motivated individual to join our team as a Communications Lead! In this role you would be responsible for working closely with key external stakeholders, developing and performing communication plans which deliver key messages that drive transformational change to generate exceptional Net Promoter Scores. You will work closely with NATS and Mitie colleagues to drive employee engagement at NATS, reporting into the Accounts Operational Services Manager at Mitie.
Responsibilities
- Manage an engaging communications blueprint that supports the Account to embed structured and compelling communication plans across all operational areas.
- Work with Group Communications, Group Marketing and HR to ensure alignment of strategy, messages and brand to deliver robust communication plans.
- Create case studies & stories that showcase best practice and success, for sharing with Client, Contract and Group.
- Work with key internal stakeholders across the senior leadership and operational teams for the Account to understand key communication challenges, including how we most effectively communicate with central, operational and front line teams.
- Develop a communication plan aimed at informing and engaging audiences, driving positive safety behaviours, and promoting consistent, clear FM messages.
- Lead communications relating to planned maintenance and capital works, service disruptions and changes, health & safety matters and building closures, access changes, and facilities availability.
- Create an annual Communication Plan, with clear targets and timelines, aligned to business objectives.
- Develop collateral with the design team to enhance and transform how we engage with Mitie Team Members at all levels of the organisation both internally and into our client organisation.
- Work closely with client charity panel and key stakeholders to support with targeted communications output on fundraising initiatives, design marketing material, capture content and support with social value opportunities.
- Design, manage and coordinate a number of events on the account aligned to the Comms Plan to drive enlightenment and engagement.
Qualifications
- Experience in a multi-site Communication role, preferably within Facilities Management, estates, operations, or a similarly complex environment.
- A creative & strategic communicator.
- A team player with the ability to work independently.
- Excellent written and verbal communication skills.
- Experience of leading and managing communication campaigns.
- Strong ability to communicate technical or safety-critical information clearly and calmly.
- Knowledge of Canva, Adobe InDesign, and other creative software packages is highly desirable.
- Experience using Microsoft Word, Excel and PowerPoint.
- Strong attention to detail without losing sight of the bigger picture.
- Calm and credible under pressure.
- High levels of integrity and professionalism.
This opportunity is perfect for an organised and driven individual with a creative flare. If this role sounds of interest to you, please apply today!
Communication Lead employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communication Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their communication style and values so you can tailor your responses to show you're the perfect fit for their team.
✨Tip Number 3
Showcase your creativity! Bring examples of your past communication campaigns or projects to the interview. This will help demonstrate your skills and give them a taste of what you can bring to the table.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Mitie.
We think you need these skills to ace Communication Lead
Some tips for your application 🫡
Show Your Creative Side: As a Communications Lead, creativity is key! Make sure your application reflects your unique style and approach. Use engaging language and showcase any creative projects you've worked on to grab our attention.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to highlight your experience in multi-site communication roles, especially in Facilities Management or similar environments. We want to see how you fit into our world!
Highlight Your Communication Skills: Since this role is all about communication, make sure to emphasise your written and verbal skills. Share examples of successful campaigns you've led and how you effectively communicated complex information. We love a good story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Mitie!
How to prepare for a job interview at Mitie
✨Know Your Audience
Before the interview, research NATS and Mitie thoroughly. Understand their values, recent projects, and communication strategies. This will help you tailor your responses and demonstrate how your experience aligns with their goals.
✨Showcase Your Creativity
As a Communications Lead, creativity is key. Prepare examples of past campaigns or communication plans you've developed. Be ready to discuss how you approached challenges and what innovative solutions you implemented.
✨Prepare for Scenario Questions
Expect questions about handling specific communication challenges, especially in a multi-site environment. Think of scenarios where you successfully engaged stakeholders or managed crises, and be ready to share these stories.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their current communication strategies or how they measure employee engagement. This demonstrates your proactive mindset and genuine interest.
