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- Tasks: Provide top-notch support to operations and account management teams.
- Company: Dynamic service delivery organisation in Nottinghamshire.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Why this job: Join a team focused on client satisfaction and operational excellence.
- Qualifications: Strong IT skills and experience in service delivery environments.
- Other info: Fast-paced environment with plenty of room for personal development.
The predicted salary is between 30000 - 42000 £ per year.
A service delivery organization is seeking a Business Support Associate in Nottinghamshire. The role involves providing high-quality support to operations and account management teams, ensuring client satisfaction through strong communication and attention to detail.
Responsibilities include:
- Database management
- Client liaison regarding contracts
- Operational support during busy periods
Ideal candidates are self-starters with strong IT skills and experience in service delivery environments.
Client Services & Operations Support Specialist employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services & Operations Support Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to client satisfaction. We recommend practising common interview questions with a friend to boost your confidence.
✨Tip Number 3
Showcase your IT skills! If you’ve got experience with database management or any relevant software, be sure to highlight that during interviews. We want to see how you can support operations effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Client Services & Operations Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service delivery and client support. We want to see how your skills align with the role, so don’t be shy about showcasing your IT skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Client Services & Operations Support Specialist role. Share specific examples of how you've ensured client satisfaction in the past.
Showcase Your Communication Skills: Since strong communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Client Services & Operations Support Specialist. Familiarise yourself with database management and client liaison tasks, as well as the importance of operational support during busy periods. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your IT Skills
Since strong IT skills are crucial for this position, be prepared to discuss your experience with relevant software and tools. Bring examples of how you've used technology to improve service delivery or streamline operations in previous roles. This will show that you're not just a self-starter, but also tech-savvy.
✨Communicate Clearly and Confidently
As the role involves ensuring client satisfaction through strong communication, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your answers when discussing past experiences. This will help you convey your points effectively and leave a positive impression.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're genuinely interested in the position and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
