At a Glance
- Tasks: Lead key client relationships and ensure top-notch service delivery.
- Company: Join Marlowe Environmental Services, a dynamic Mitie company.
- Benefits: Enjoy professional development, car allowance, and commission opportunities.
- Other info: Flexible home-based role with travel across East Anglia and London.
- Why this job: Make a real impact while driving performance and growth in a collaborative environment.
- Qualifications: Experience in senior account management and strong communication skills required.
The predicted salary is between 45000 - 55000 £ per year.
Location: East Anglia & London (Home based with travel across the regions)
Shift: 40 Hours, Monday to Friday
At Marlowe Environmental Services - a Mitie company, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Senior Account Manager who will lead key client relationships, ensuring high-quality service delivery while driving performance, growth, and continuous improvement across the account.
Role Responsibilities
- Lead and develop strong relationships with key clients, acting as the primary point of contact.
- Ensure operational excellence across services, meeting KPIs, SLAs, and compliance requirements.
- Identify opportunities for contract growth, innovation, and service improvement.
- Manage and support operational teams, fostering a high-performance and collaborative culture.
- Deliver financial performance in line with budgets, including forecasting and cost control.
What we're looking for
- Proven experience in a senior account management or client-facing leadership role.
- Proven experience within the Water/Legionella industry (ideal for someone moving off the tools).
- Strong commercial awareness with the ability to drive performance and growth.
- Excellent stakeholder management and communication skills.
- Ideally hold experience using CRM systems such as Gold-Vision/Salesforce.
- Full UK Driving License.
What's in it for you?
- Opportunities for professional development and career progression.
- Car Allowance & Commission Scheme.
There's a place for you at Mitie, join us today!
Senior Account Manager in City of London employer: Mitie
At Marlowe Environmental Services, a Mitie company, we pride ourselves on fostering a supportive and dynamic work environment where our employees can excel. As a Senior Account Manager, you will benefit from a strong emphasis on professional development, a competitive car allowance, and a commission scheme, all while working in a collaborative culture that values innovation and performance. With the flexibility of home-based work and travel across East Anglia and London, this role offers a unique opportunity to make a significant impact within the Water/Legionella industry.
