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- Tasks: Monitor and operate CCTV systems to ensure safety and security at British Airways Engineering.
- Company: Join British Airways, a leader in aviation with a commitment to safety and innovation.
- Benefits: Competitive salary, uniform provided, and opportunities for training and development.
- Why this job: Be part of a crucial team ensuring the safety of staff, visitors, and aircraft.
- Qualifications: Experience in CCTV operations and a valid SIA licence required.
- Other info: Shift-based role with potential for career growth in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Job Description – CCTV Controller
Location: British Airways Engineering
Reports to: CCTV Team Leader
Purpose of the Role
To monitor, operate and control CCTV and access control systems within British Airways Engineering facilities, ensuring the safety and security of staff, visitors, assets, and aircraft in line with company procedures, Civil Aviation Authority (CAA) regulations, and data protection legislation. The role also provides operational support to the wider Security and Operations teams when required.
Key Responsibilities
- Operate and monitor CCTV systems proactively and in real time to detect and respond to security incidents, unauthorised access, or suspicious activity.
- Ensure compliance with CAA, DfT and company security regulations at all times.
- Report and escalate security breaches or safety concerns to the CCTV Team Leader without delay.
- Conduct regular camera checks, ensuring all CCTV equipment is fully operational and faults are reported promptly.
- Manage and control access to secure areas within the Engineering site, verifying identity passes and access rights as required.
- Provide accurate, timely logs, reports, and incident records for operational and investigative purposes.
- Support incident investigations by reviewing and supplying CCTV footage in accordance with Data Protection Act and GDPR requirements.
- Liaise with internal departments, BA Security, local law enforcement, and external contractors when necessary.
- Assist in maintaining high standards of security awareness across all Engineering facilities.
- Participate in regular security exercises and training, including counter-terrorism awareness.
- Undertake additional duties as directed by the CCTV Team Leader, including supporting operations where required.
Skills & Competencies
- Strong situational awareness and attention to detail.
- Ability to remain calm and make sound decisions in high-pressure situations.
- Excellent communication skills (verbal and written).
- High level of integrity and confidentiality when handling sensitive data.
- Ability to work independently and as part of a team.
- IT literacy, including experience with CCTV software, access control systems, and incident management tools.
Experience & Qualifications
- Previous experience in a CCTV control room or security operations environment (aviation or critical infrastructure preferred).
- SIA Public Space Surveillance (CCTV) licence (essential).
- Knowledge of CAA, DfT, and GDPR/data protection regulations relating to CCTV use.
- Aviation security training (GSAT or equivalent) desirable.
- First Aid at Work qualification desirable.
Working Conditions
- Shift-based role covering 24/7 operations, including nights, weekends, and bank holidays.
- Control room environment with occasional site patrol support if required.
- Uniform provided
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CCTV Controller employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Controller
✨Tip Number 1
Network like a pro! Reach out to folks in the security and aviation sectors. LinkedIn is your best mate here. Join groups, participate in discussions, and don’t be shy to ask for informational interviews.
✨Tip Number 2
Practice makes perfect! Get comfortable with common interview questions related to CCTV operations and security protocols. Role-play with a friend or use online resources to sharpen your responses.
✨Tip Number 3
Show off your skills! If you have experience with CCTV software or access control systems, be ready to discuss specific scenarios where you’ve used them effectively. Real-life examples can really make you stand out.
✨Tip Number 4
Apply through our website! We’re always on the lookout for passionate individuals. Make sure your application reflects your understanding of CAA regulations and your commitment to safety and security.
We think you need these skills to ace CCTV Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in CCTV operations or security roles. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position.
Showcase Your Skills: Highlight your situational awareness, attention to detail, and communication skills in your application. These are key traits we’re looking for, so make sure they stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Mitie
✨Know Your Stuff
Make sure you brush up on your knowledge of CCTV systems and the relevant regulations like CAA and GDPR. Familiarise yourself with the specific responsibilities of a CCTV Controller, as this will show that you're serious about the role and understand what’s expected.
✨Stay Calm Under Pressure
Given the nature of the job, it’s crucial to demonstrate your ability to remain calm in high-pressure situations. Think of examples from your past experiences where you had to make quick decisions or handle stressful scenarios, and be ready to share them during the interview.
✨Show Off Your Communication Skills
As a CCTV Controller, you'll need to communicate effectively with various teams and possibly law enforcement. Prepare to discuss how you've successfully communicated in previous roles, especially in situations involving sensitive information or security concerns.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the technology used in the control room. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.