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- Tasks: Manage and optimise the CAFM system for operational efficiency and data accuracy.
- Company: Mitie is the UK's leading facilities management company, serving diverse clients globally since 1987.
- Benefits: Enjoy flexible lifestyle benefits, virtual GP access, financial wellbeing assistance, and high street discounts.
- Why this job: Be part of a tech-driven team that enhances facilities management and supports community thriving.
- Qualifications: Knowledge of CAFM software, strong communication skills, and relevant industry experience required.
- Other info: Opportunities for career progression and recognition through Mitie Stars and cash prizes.
The predicted salary is between 36000 - 60000 £ per year.
Better places, thriving communities.
The CAFM Manager is responsible for the management, configuration, and optimisation of the organisation's Computer-Aided Facilities Management (CAFM) system. The role ensures that the CAFM system supports operational efficiency, data accuracy, and effective facilities management. This position plays a critical role in integrating technology within our facilities operations to achieve strategic business objectives.
Main Duties
- Oversee the configuration, operation, and maintenance of the CAFM system.
- Act as the primary point of contact for CAFM-related queries and troubleshooting.
- Liaise with software vendors and IT teams to resolve system issues or implement upgrades.
- Manage and maintain accurate records of all facilities-related data, including assets, maintenance schedules, space usage, and equipment.
- Monitor KPIs to ensure facility management activities are on track and within budget.
- Provide user support and training to facility management teams on how to effectively use the CAFM system.
- Carry out assurance activities to ensure process/workflow adherence and data accuracy.
- Generate and analyse reports on space utilisation, maintenance activities, and operational performance.
- Collaborate with operations teams to identify workflows and processes that can be enhanced through CAFM.
- Continuously identify opportunities for process improvement within the facilities management workflow.
- Ensure related processes are documented and required training is provided to operations staff and contractors in the use of the CAFM system.
What we are looking for
- Knowledge and experience of CAFM software (e.g., Archibus, Planon, FM:Systems, Maximo), along with IT and data management skills.
- Experience in mobilisation of new contracts within the CAFM system.
- Industry relevant experience in delivery of multi-disciplined FM contracts.
- Strong communication skills for training users and liaising with other departments and vendors.
- Good analytical skills to identify issues, find solutions, and make data-driven decisions.
- Existing technical qualification Electrical/Mechanical.
- Extensive understanding and use of Office 365 applications.
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team. Together our diversity makes us stronger.
CAFM Manager (Hybrid) employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CAFM Manager (Hybrid)
✨Tip Number 1
Familiarise yourself with the specific CAFM software mentioned in the job description, such as Archibus or Maximo. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the facilities management sector. Attend industry events or join relevant online forums to connect with others who may provide insights or even referrals for the CAFM Manager role.
✨Tip Number 3
Prepare to discuss your experience with process improvement and data management. Be ready to share specific examples of how you've optimised systems or improved workflows in previous roles, as this aligns closely with the responsibilities of the position.
✨Tip Number 4
Showcase your communication skills by practising how you would explain complex technical concepts to non-technical stakeholders. This is crucial for the role, as you'll need to train users and liaise with various departments.
We think you need these skills to ace CAFM Manager (Hybrid)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a CAFM Manager. Familiarise yourself with the key duties such as system management, vendor collaboration, and process improvement to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with CAFM software and any relevant IT and data management skills. Mention specific projects where you've successfully managed or optimised a CAFM system.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples in your application of how you've effectively trained users or liaised with different departments and vendors in previous positions.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the job listing to demonstrate that you are a perfect fit for the CAFM Manager position.
How to prepare for a job interview at Mitie
✨Know Your CAFM Software
Familiarise yourself with the specific CAFM software mentioned in the job description, such as Archibus or Maximo. Be prepared to discuss your experience with these systems and how you've used them to improve operational efficiency.
✨Demonstrate Analytical Skills
Prepare examples of how you've used data analysis to identify issues and implement solutions in previous roles. Highlight any KPIs you've monitored and how your actions positively impacted facilities management.
✨Showcase Communication Abilities
Since strong communication skills are essential for this role, think of instances where you've successfully trained users or collaborated with vendors. Be ready to explain how you ensure clear communication across departments.
✨Emphasise Process Improvement Experience
Discuss any past experiences where you've identified opportunities for process improvement within facilities management. Be specific about the changes you implemented and the results achieved, showcasing your proactive approach.
