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- Tasks: Engage with clients, develop new business, and manage existing accounts in a dynamic environment.
- Company: Join Mitie Limited, a global leader in security management and training.
- Benefits: Enjoy flexible benefits, virtual GP access, and high street discounts.
- Why this job: Be part of a thriving team focused on growth and community impact.
- Qualifications: Sales experience preferred; strong communication and organisational skills required.
- Other info: Comprehensive training provided; inclusive recruitment process.
The predicted salary is between 24000 - 42000 £ per year.
Better places, thriving communities. Job Title: Business Development Manager / Account Manager
Salary: £28, – £35, (depending on experience) + Commission based on target and KPI\’sLocation: T2, Trinity Park, Bickenhill Lane, Birmingham, B37 7ESHours: Full-time, 37.5 hours per week (08:30 – 17:00)Company: Mitie Limited | Tavcom Limited | Perpetuity Training Limited About Us
Part of Mitie Intelligence Services, PerpetuityARC Training and Tavcom Training are dynamic and agile organisations recognised globally for delivering a comprehensive range of world-class accredited security management, technical security system, and control room programmes, including a Postgraduate and MSc in International Security Risk Management.
We are currently seeking a Business Development Manager / Account Manager to join our new Birmingham training centre. This role will support both the PerpetuityArc and Tavcom brands. Role Overview
This is a client-facing role focused on developing new business opportunities and managing existing accounts. You\’ll be instrumental in driving growth, enhancing customer relationships, and supporting marketing initiatives. Prior experience in the security industry is beneficial but not essential—comprehensive training will be provided.
Key Responsibilities To welcome, support and network with delegates attending training at the Birmingham centre.
Identify and develop new business opportunities in Birmingham and surrounding areas.
With a focus lead generation and qualification manage and grow existing client accounts through proactive engagement and support.
Maintain and update customer and prospect databases.
Collaborate with marketing to plan and execute campaigns within budget and timelines.
Conduct targeted marketing to key sectors including MOD, Police, Government, Local Authorities, and multinational organisations.
Respond to sales enquiries via email, phone, MS Teams, and in-person meetings.
Provide regular sales activity reports and insights to management.
Perform market research, competitor analysis, and customer feedback surveys.
Attend internal meetings, trade shows, and occasional overseas travel.
Participate in training to enhance product and industry knowledge. Skills & Experience Required Proven experience in sales and marketing.
Highly motivated, results-driven, and able to work independently.
Strong attention to detail and excellent organisational skills.
Excellent communication and relationship-building abilities.
Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
Full UK driving licence required. A second language is advantageous but not essential. Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Business Development Manager / Account Manager employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager / Account Manager
✨Tip Number 1
Network with professionals in the security industry, especially those who have experience in business development or account management. Attend local events or webinars to connect with potential colleagues and learn more about the market.
✨Tip Number 2
Familiarise yourself with the key sectors mentioned in the job description, such as MOD, Police, and Local Authorities. Understanding their specific needs and challenges can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your previous sales experiences and how they relate to developing new business opportunities. Think of specific examples where you've successfully managed client accounts or driven growth.
✨Tip Number 4
Show enthusiasm for the training aspect of the role. Be ready to explain how you plan to enhance your product and industry knowledge, as this will demonstrate your commitment to personal and professional growth.
We think you need these skills to ace Business Development Manager / Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business development and account management. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to this specific position. Mention how your skills align with the responsibilities outlined in the job description, particularly your ability to develop new business opportunities and manage client relationships.
Highlight Relevant Skills: Emphasise your sales and marketing experience, as well as your organisational and communication skills. Provide examples of how you've successfully engaged clients or driven growth in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Mitie
✨Research the Company
Before your interview, take some time to research Mitie Limited and its subsidiaries. Understand their values, mission, and recent projects. This will help you tailor your responses and show genuine interest in the role.
✨Prepare for Client-Facing Scenarios
As this role is client-facing, be ready to discuss how you would handle various client interactions. Think of examples from your past experiences where you successfully managed client relationships or resolved issues.
✨Showcase Your Sales Skills
Highlight your proven experience in sales and marketing during the interview. Be prepared to discuss specific strategies you've used to generate leads and grow accounts, as well as any relevant metrics that demonstrate your success.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the company's growth plans, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you assess if the company is the right fit for you.