At a Glance
- Tasks: Lead the Support Services team and ensure top-notch service delivery.
- Company: Join Mitie, a leader in support services with a focus on excellence.
- Benefits: Competitive salary based on experience and opportunities for career growth.
- Other info: Work hours are 08:30 - 17:00, perfect for balancing work and life.
- Why this job: Make a real difference by leading a dynamic team in a vibrant environment.
- Qualifications: Previous admin/helpdesk experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 € per year.
Mitie is looking for a supervisor in Brighton to lead the Support Services team under the HSE Buxton contract. You'll be responsible for ensuring services meet KPI standards, managing staff rotas, and controlling expenditure to exceed budget goals.
The ideal candidate will have:
- Previous admin/helpdesk experience
- Knowledge of Health and Safety legislation
- Strong leadership skills
Working hours are 08:30 - 17:00, with a salary that depends on experience.
Soft Services Lead - Reception, Helpdesk & Stores in Brighton employer: Mitie
Mitie is an exceptional employer that values its employees by fostering a supportive work culture in Brighton, where teamwork and collaboration are at the forefront. With a focus on professional development, we offer numerous growth opportunities and training to help you excel in your role as a Soft Services Lead. Join us to be part of a dynamic team dedicated to delivering high-quality services while enjoying a balanced work-life schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Soft Services Lead - Reception, Helpdesk & Stores in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in soft services or have experience with helpdesk roles. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for the interview by researching Mitie and the HSE Buxton contract. Knowing their values and recent projects will help you tailor your answers and show that you're genuinely interested in the role. Plus, it’ll give you a chance to highlight how your skills align with their needs.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions related to leadership and health and safety legislation. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!
We think you need these skills to ace Soft Services Lead - Reception, Helpdesk & Stores in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your admin and helpdesk experience. We want to see how your skills align with the Soft Services Lead role, so don’t be shy about showcasing your leadership abilities and knowledge of Health and Safety legislation.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Support Services team. We love seeing enthusiasm, so let us know what excites you about this opportunity and how you can help us exceed our KPI standards.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Highlight your relevant experience and how it relates to managing staff rotas and controlling expenditure.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie
✨Know Your Stuff
Make sure you brush up on your knowledge of Health and Safety legislation. Being able to discuss relevant laws and how they apply to the role will show that you're serious about the position and understand the responsibilities that come with it.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you've successfully led a team or managed a project. Highlight how you motivated your team, resolved conflicts, and ensured everyone was working towards common goals.
✨Understand the KPIs
Familiarise yourself with key performance indicators (KPIs) relevant to the Soft Services sector. Be ready to discuss how you would ensure these standards are met and exceeded, as this will demonstrate your proactive approach to management.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to managing staff rotas or controlling expenditure. Think through your responses in advance, focusing on problem-solving and decision-making strategies that align with Mitie's values.
