At a Glance
- Tasks: Plan and assign maintenance tasks to engineers, ensuring smooth operations.
- Company: Join a dynamic facilities team focused on excellence and teamwork.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on compliance and quality.
- Why this job: Be the backbone of our operations and make a real difference in service delivery.
- Qualifications: Experience in FM scheduling and familiarity with CAFM systems required.
The predicted salary is between 30000 - 40000 € per year.
As a Scheduler, you will be the heart of the hard Services Facilities team. You will be responsible for ensuring all maintenance tasks are planned and assigned to engineers. Your attention to detail will be crucial to ensure strict KPIs are met and financial deductions are avoided. You will be comfortable working within a team and by yourself and enable the delivery of the statutory and contractual obligations to the highest standard.
Main duties
- Allocate reactive and planned maintenance jobs to engineers and subcontractors.
- Prioritise reactive jobs based on classification.
- Monitor response times and rectification times for jobs ensuring contract compliance.
- Liaise with subcontractors to book and coordinate jobs and then liaise with the customer for access where required.
- Update the CAFM system to process and complete jobs.
- Assist in gathering reports for the month end reporting.
- Provide excellent customer service to occupants.
- Provide accurate records and reports and maintain all work order documentation.
- Undertake additional duties as required.
Contractor & Stakeholder Management
- Liaise with contractors, the facilities team and end‑user stakeholders to minimise disruption and communicate planned works.
Compliance, Quality & Sustainability
- Meet or exceed contractual KPIs and service levels; ensure standards are consistently achieved.
- Maintain documentation for inspections, audits, and quality checks.
Person Specification
Qualifications & Experience
- Previous experience in FM scheduling.
- Experience working on a CAFM system.
- Understanding of a PFI contract.
- Excellent problem‑solving and communication skills and the ability to interact professionally with different stakeholders.
- Attention to detail ensuring work is completed accurately and to a high standard.
- Ability to work under pressure and be comfortable working within a small team or individually.
- Be able to achieve full security clearance.
Health and Safety responsibilities
Health & Safety
- Follow H&S guidelines to ensure compliance with Health & Safety legislation and MOD/Estates policies (e.g., risk assessments, method statements, permits to work, toolbox talks, safe systems of work).
- Participate in robust hazard reporting, near‑miss capture, and incident investigation; complete corrective and preventive actions.
- Coordinate with Security and Facilities teams to uphold MOD site rules, access controls, and restricted‑area protocols.
Information Security
- Ensure compliance with Mitie's information security procedures in all activities.
- Proactively identify and report security risks to your manager.
- Report actual and suspected security incidents.
This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
Scheduler in Brighton employer: Mitie
As a Scheduler at our company, you will thrive in a dynamic work environment that values precision and teamwork. We offer competitive benefits, a supportive culture that encourages professional growth, and the opportunity to make a meaningful impact on our facilities management operations. Located in a vibrant area, our team is dedicated to maintaining high standards while fostering a collaborative atmosphere where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Scheduler in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management sector, especially those who work with scheduling. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to discuss your experience with CAFM systems and how you've tackled scheduling challenges in the past. Real-life examples will make you stand out.
✨Tip Number 3
Be proactive! After applying through our website, follow up with a quick email to express your enthusiasm for the Scheduler role. It shows you're keen and keeps you on their radar.
✨Tip Number 4
Prepare for the unexpected! Brush up on your problem-solving skills and think of scenarios where you had to manage tight deadlines or tricky stakeholder communications. Being ready for these questions can really impress.
We think you need these skills to ace Scheduler in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in FM scheduling and working with CAFM systems. We want to see how your skills match the job description, so don’t be shy about showcasing your attention to detail and problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Scheduler role. Mention specific examples of how you've met KPIs or managed maintenance tasks in the past – we love a good story!
Show Off Your Communication Skills:Since you'll be liaising with contractors and stakeholders, it's important to demonstrate your communication skills in your application. Use clear and concise language, and maybe even include an example of a time you successfully coordinated a project.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Mitie
✨Know Your CAFM Systems
Make sure you brush up on your knowledge of CAFM systems before the interview. Be ready to discuss your previous experience with them and how you've used them to manage maintenance tasks effectively.
✨Demonstrate Attention to Detail
Since attention to detail is crucial for this role, prepare examples that showcase your ability to maintain accurate records and documentation. Highlight any instances where your meticulousness helped avoid issues or improved efficiency.
✨Showcase Your Problem-Solving Skills
Think of specific challenges you've faced in scheduling or facilities management and how you resolved them. This will demonstrate your problem-solving abilities and your capacity to work under pressure.
✨Communicate Like a Pro
As you'll be liaising with various stakeholders, practice articulating your thoughts clearly. Prepare to discuss how you've successfully communicated with contractors and customers in the past to minimise disruption and ensure smooth operations.
