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For Companies At a Glance
- Tasks: Protect the store and its people while delivering excellent customer service.
- Company: Join Waitrose, a leading retailer with a strong commitment to security and customer care.
- Benefits: Earn £15.64 per hour plus great perks like childcare vouchers and life assurance.
- Other info: Receive full training and support, with opportunities for personal development.
- Why this job: Be part of a dynamic team ensuring safety and security in a vibrant retail environment.
- Qualifications: Previous security experience and an SIA licence are essential.
The predicted salary is between 15 - 15 £ per hour.
Location: Lymington
Guaranteed number of hours per week, permanent location. Breaks: Unpaid. Payrate: £15.64 per hour.
Job Overview
Retail Security Officer role to protect the Waitrose store, its people, and/or assets by providing security and excellent customer service through Mitie and Waitrose key values. £15.64 per hour payrate alongside numerous Mitie benefits including Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers. Full and extensive training will be provided including MAYBO and key focus on customer service. Company funded SIA licence renewal. Fully supported by the NOC and be provided with technology such as body worn camera and incident reporting device. Delivering results that meet and/or exceed the expectations of Mitie and Waitrose by using all technology provided and following ASCONE guidance.
What we are looking for
- Previous security experience.
- SIA License.
- Excellent communication skills at all levels.
- Energy and enthusiasm.
Main Duties
Operations
- Ensure compliance with all policies, legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance bodies.
- Fully engage with the National Operations Centre (NOC) and Mitie management and use all technology provided, including body cams and mobile devices for incident reporting.
- Complete all tasks and duties on site as defined within the Assignment Instructions (AI's).
- Proactively review the Assignment Instructions and suggest amendments to improve service.
- Maintain required front‑line licence in either Security Guarding or Door Supervision, worn at all times.
- Work in a systematic, methodological, and orderly manner.
- Ensure check calls are carried out at the scheduled time as stipulated in the Assignment Instructions.
Training
- Complete all required competency training.
- Undertake training to ensure continuous self‑development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge through continual professional development.
- Renew licence 16 weeks before expiry.
Security and Health & Safety
- Look out for and immediately report any health and safety hazards or potential hazards on site.
- Stay alert to threats or changes within the work environment and take appropriate action to reduce disruption, loss, or damage.
- Use common sense and initiative, involving others if a situation appears threatening.
- Maintain professional conduct with difficult customers.
- Complete an accurate notebook entry as soon as possible after any incident for the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the client.
- Call emergency services and the Communication Centre to report all incidents.
Part time store protection officer in Brighton employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part time store protection officer in Brighton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that store protection officer role.
✨Tip Number 2
Prepare for the interview by researching Waitrose and Mitie's values. Show us how your previous experience aligns with their mission and how you can contribute to their team. Confidence and enthusiasm are key!
✨Tip Number 3
Practice common interview questions related to security and customer service. We suggest role-playing with a friend to get comfortable with your responses. The more prepared you are, the better you'll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Part time store protection officer in Brighton
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous security experience you have in your application. We want to see how your background aligns with the role of a Store Protection Officer, so don’t hold back on those relevant skills!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description and demonstrate how you embody the values of Mitie and Waitrose. This will help us see that you’re a perfect fit!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the best candidate for the job.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Mitie
✨Know Your Stuff
Before heading into the interview, make sure you understand the role of a Store Protection Officer. Familiarise yourself with the key responsibilities and the importance of customer service in this position. Research Waitrose and Mitie's values to show that you're aligned with their mission.
✨Show Off Your Experience
Highlight any previous security experience you have, especially if it involves customer interaction. Be ready to share specific examples of how you've handled difficult situations or maintained safety in a retail environment. This will demonstrate your capability and confidence.
✨Communicate Clearly
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully, showing that you can engage effectively with both customers and colleagues.
✨Be Enthusiastic and Professional
Bring energy and enthusiasm to the interview! Show that you're genuinely interested in the role and the company. Dress professionally and maintain a positive attitude throughout the conversation, as this reflects your commitment to the job and the values of Mitie and Waitrose.