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For Companies At a Glance
- Tasks: Provide top-notch security and customer service at a corporate site.
- Company: Join a professional team dedicated to safety and service excellence.
- Benefits: Competitive pay, full training, and a supportive work environment.
- Why this job: Be the face of security while ensuring a safe space for everyone.
- Qualifications: 3 years of security experience and a valid SIA licence required.
- Other info: Flexible shifts with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Overview
We’re looking for a confident and professional Security Officer to join our team at a high-quality corporate site. This role blends security operations with front-of-house customer service, making it ideal for someone who enjoys working with people while maintaining a safe and secure environment. You’ll be a key point of contact on site, representing both the client and the security team, and playing an important role in day-to-day operations.
What You'll Be Doing
- Providing a welcoming, professional service to staff, visitors, contractors, and stakeholders
- Monitoring CCTV, access control, and other security systems
- Responding to alarms, incidents, and emergency situations
- Carrying out internal and external patrols in line with site procedures
- Managing visitor access, contractor passes, keys, and car parking lists
- Escorting contractors and service providers as required
- Completing accurate incident reports and security documentation
- Liaising with landlord security teams, Corporate Security, and the London Command Centre
- Providing cover for the receptionist during breaks and on-site events when needed
Full site and corporate security training will be provided, including emergency procedures and probationary assessments.
What We're Looking For
- A minimum of 3 years' security experience
- A valid SIA Door Supervisor (DS) licence
- First Aid training and certification
- Experience using CCTV and electronic access control systems
- Basic IT skills, including Microsoft Windows and MS Office
- A good level of physical fitness for patrol duties
Desirable (but not essential):
- SIA CCTV licence
- SC Clearance
About You
- Presents a professional appearance with excellent front-of-house skills
- Communicates clearly and confidently, both in person and on the phone
- Remains calm, professional, and decisive in emergency situations
- Is reliable, disciplined, and self-motivated
- Works well as part of a team and is flexible to support additional cover when required
- Has good timekeeping and attendance
Health, Safety & Values
You’ll be expected to work safely at all times, follow site procedures, and act in line with the client’s Code of Conduct, Health & Safety requirements, Corporate Social Responsibility, and Environmental Sustainability commitments.
Front of house Officer in Brighton employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of house Officer in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your front-of-house skills! Since this role is all about blending security with customer service, role-play scenarios with friends or family. This will help you feel more confident when interacting with staff and visitors.
✨Tip Number 3
Stay sharp on your security knowledge! Brush up on emergency procedures and incident reporting. Being well-prepared will not only impress potential employers but also show that you take the role seriously.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Front of house Officer in Brighton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your experience aligns with our values.
Tailor Your CV: Make sure to tailor your CV to highlight relevant security experience and front-of-house skills. We’re looking for someone who can blend both roles seamlessly, so emphasise any customer service experience you have!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we appreciate a well-structured application that gets straight to the important bits!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Front of House Officer. Familiarise yourself with security operations and customer service aspects, as you'll need to blend both effectively. Research the company’s values and how they align with your own.
✨Showcase Your Communication Skills
As this role requires excellent communication, practice articulating your thoughts clearly. Prepare examples of how you've successfully interacted with staff, visitors, or stakeholders in previous roles. This will demonstrate your ability to represent both the client and the security team.
✨Prepare for Emergency Scenarios
Expect questions about how you would handle emergency situations. Think of specific instances from your past experience where you remained calm and decisive. Highlight your First Aid training and any relevant certifications to show you're prepared for anything that might arise.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Dress professionally for your interview to reflect the high standards expected in the position. A polished appearance will help convey your commitment to professionalism and attention to detail.
