At a Glance
- Tasks: Coordinate engineering services, ensuring compliance and scheduling for field engineers.
- Company: Join a leading company in the water treatment sector with a focus on safety and efficiency.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Opportunity for growth and learning in a dynamic team.
- Why this job: Make a real impact by improving service efficiency and customer satisfaction.
- Qualifications: 1 year of relevant experience, strong communication skills, and a full UK driving licence.
The predicted salary is between 30000 - 40000 € per year.
Key Objectives & Responsibilities
- Ensure personal and field activity compliance with all COMPANY Health, Safety and Environmental Policies, and adhere to customer site rules and procedures.
- Attention to proactive KPI's and personal safety plans.
- Contribute diligently to Team Performance Plan (TPP).
- Ensure RAMS are supplied for all visits.
- Be familiar with and comply with EQUIPMENT SERVICE processes.
- Develop and maintain a good working relationship with customers.
- Planning and scheduling of field service engineers and subcontractor work.
- Coordinating work with other COMPANY departments.
- Arranging parts for service visits / breakdowns / installs.
- Answering incoming customer calls and handling as required.
- Support account managers with information on spare parts and prices.
- Action and respond to emails in a timely manner.
- Place orders with suppliers.
- Learning about our products to provide advice to customers to assist in resolving their problems.
- Work with engineering project teams and account managers to effectively and efficiently instigate visits and present one COMPANY approach.
- Support roll out of new products and services.
- Endeavour to provide value-added, differential advantage in service work focusing on:
- How we can decrease cost of operation.
- Improve operating efficiency.
- Minimise Environmental, Health and Safety issues.
- Seek and share learning and continuous improvement.
You may also be required to carry out other duties within the scope and purpose of this role as requested by your line manager and in line with business needs.
Ad Hoc Duties
- Support in the day to day running of the warehouse, e.g. taking in deliveries and supporting the field managers in keeping it a safe working environment.
Person Specification
- 1 year relevant work experience desired in an appropriate environment, ideally in the water treatment sector.
- Ability to handle emergency & pressured situations, and be able to prioritise workload efficiently and effectively.
- Excellent communication skills required.
- Logical and well organised with flexible and transferable skills.
- Good MS Office skills.
- Must hold full UK driving license and must be able to travel and stay overnight if required.
Engineering Service Coordinator (Fixed Term Contract) in Brighton employer: Mitie
As an Engineering Service Coordinator at our company, you will thrive in a dynamic and supportive work environment that prioritises health, safety, and continuous improvement. We offer comprehensive training and development opportunities to enhance your skills, alongside a collaborative culture that values teamwork and customer relationships. Located in a vibrant area, our company provides unique advantages such as flexible working arrangements and a commitment to sustainability, making it an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Engineering Service Coordinator (Fixed Term Contract) in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in the engineering and water treatment sectors. Use LinkedIn to connect with industry professionals and join relevant groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their Health, Safety, and Environmental Policies. Show them you’re not just another candidate; you’re genuinely interested in what they do!
✨Tip Number 3
Practice your communication skills! Since this role requires excellent communication, consider doing mock interviews with friends or family. Get comfortable discussing your experience and how it relates to the job.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it shows you’re proactive and ready to take the next step in your career!
We think you need these skills to ace Engineering Service Coordinator (Fixed Term Contract) in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Engineering Service Coordinator role. Highlight any relevant experience in the water treatment sector and showcase your ability to handle emergency situations.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your communication skills and how you can contribute to our goals, especially in improving efficiency and safety.
Showcase Your Organisational Skills:Since planning and scheduling are key parts of this role, make sure to highlight any experiences where you've successfully managed multiple tasks or projects. We love seeing how you prioritise workload effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mitie
✨Know Your Health and Safety Policies
Make sure you’re well-versed in the company's Health, Safety, and Environmental Policies. Be ready to discuss how you’ve adhered to similar policies in past roles, as this shows your commitment to safety and compliance.
✨Demonstrate Your Planning Skills
Prepare examples of how you've successfully planned and scheduled work in previous positions. Highlight any experience coordinating with different departments or managing multiple tasks under pressure, as this is crucial for the role.
✨Showcase Your Communication Skills
Since excellent communication is key, practice articulating your thoughts clearly. Think of scenarios where you’ve effectively handled customer inquiries or collaborated with teams, and be ready to share these during the interview.
✨Emphasise Continuous Improvement
Be prepared to discuss how you’ve contributed to improving processes or reducing costs in your previous roles. Companies love candidates who can bring value-added insights, so think about specific examples that demonstrate your proactive approach.
