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- Tasks: Monitor CCTV systems and respond to incidents to ensure site safety.
- Company: Join a professional security team dedicated to safety and collaboration.
- Benefits: Flexible 4 on 4 off shifts, competitive pay, and ongoing training opportunities.
- Other info: Great opportunity for growth in a supportive environment.
- Why this job: Be part of a vital role that protects people and property while developing your skills.
- Qualifications: Must have a valid CCTV SIA Licence and strong observation skills.
The predicted salary is between 24000 - 30000 £ per year.
We are seeking a reliable and alert CCTV Control Room Operator to join our security team on a 4 on 4 off (12hr) shift pattern covering both days and nights. This is a key role focused on maintaining the safety and security of the site through active monitoring and teamwork.
Key Responsibilities
- Monitor CCTV systems to ensure site safety and identify suspicious activity
- Work closely with the wider security team and control room staff
- Respond promptly to incidents and escalate as necessary
- Maintain detailed logs and incident reports
- Assist on the main floor with the security team when requested by the line manager
- Maintain high levels of awareness and vigilance at all times
Requirements
- Valid CCTV SIA Licence
- Prior experience in a CCTV control room environment
- Strong observation and communication skills
- Team player with a positive and proactive attitude
- Willingness to support the security team beyond the control room when needed
Why Join Us?
This is a great opportunity for a dedicated CCTV operator looking to work within a professional and supportive team. If you take pride in staying alert, staying sharp, and working collaboratively, we want to hear from you.
Job Overview
Protect customer's property, people and/or assets by providing security services in direct accordance with the site's published Assignment Instructions (AI's) and any subsequent changes. Deliver results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. Undertake additional training to ensure continuous self-development.
Main Duties
Operations
- Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively review the published Assignment Instructions, familiarise yourself with any changes, and suggest additional amendments to improve or enhance the current level of service.
- Comply with Industry and Statutory Legislation, including obtaining a front‑line licence in either Security Guarding or Door Supervision, which must be worn at all times while performing duties. The customer also requires a CCTV PSS SIA Licence. Additional courses may be contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodical and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- Undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- Renew your licence 16 weeks before expiry.
Security & Health & Safety
- Look out for and immediately report any health & safety hazards or potential hazards on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears threatening.
- Maintain professional conduct in difficult situations and challenging customers.
- Complete accurate, detailed notebook entries as soon as possible after any incident, which can then be used as part of the incident report process.
- Keep to schedules and demonstrate commitment to Mitie and the client.
- Ensure check calls are carried out at the allocated time slots as stipulated in the Assignment Instructions (AI's).
- Call emergency services and the Communication Centre to report all incidents.
What we are looking for
- Previous security experience.
- SIA licence – CCTV.
- SC clearance desirable.
CCTV Controller in Brighton employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Controller in Brighton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the security team and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your previous experience aligns with the role of a CCTV Controller and be ready to share specific examples.
✨Tip Number 3
Dress the part! Even though it’s a security role, looking sharp can make a great first impression. It shows you take the opportunity seriously and are ready to represent the team well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace CCTV Controller in Brighton
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous experience you have in a CCTV control room or similar roles. We want to see how your background aligns with the responsibilities of the CCTV Controller position.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate applications that are easy to read and understand.
Tailor Your Application: Don’t just send a generic application! Tailor your cover letter and CV to reflect the specific skills and qualities mentioned in the job description. Show us why you’re the perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mitie
✨Know Your CCTV Systems
Familiarise yourself with the specific CCTV systems used by the company. Research common issues and how to troubleshoot them, as well as the latest technology trends in security monitoring. This will show your proactive attitude and readiness to contribute from day one.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, prepare examples of how you've successfully collaborated with others in past positions. Highlight your communication skills and willingness to support your colleagues, especially in high-pressure situations.
✨Stay Alert and Observant
During the interview, showcase your strong observation skills. You might be asked situational questions about identifying suspicious activity or responding to incidents. Practice articulating your thought process clearly and confidently.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making and problem-solving abilities. Think of past experiences where you had to act quickly and effectively, and be ready to explain your actions and the outcomes.