At a Glance
- Tasks: Assist in managing the leisure centre and ensure high standards of service.
- Company: Join a dynamic team at a leading leisure centre in East Leake.
- Benefits: Enjoy a competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Be part of a supportive environment with a focus on safeguarding and welfare.
- Why this job: Make a positive impact on community health and fitness while developing your leadership skills.
- Qualifications: Experience in management, excellent communication, and customer service skills required.
The predicted salary is between 30000 - 40000 € per year.
Location: East Leake Loughborough
Working hours: 37.5 Hours per week
We are recruiting for an Assistant Leisure Centre Manager to assist in the delivery of the leisure service for the client, to open and/or close the Leisure Centre on a rotating shift pattern. You will manage the cleaning and reception teams to ensure a high standard and develop the Activ Kidz brand. You will ensure that the Leisure Centre is kept clean and presentable and manage new and existing bookings, including invoicing. The role requires you to assist in all aspects of health and safety within the Leisure Centre and roll out the monthly toolbox talks to the Leisure Staff.
Additional requirements include:
- Log annual leave, sickness and complete other line manager responsibilities for the cleaning and reception teams.
- Play a pivotal role in the marketing plans for the Leisure Centre by working closely with the Leisure Centre Manager.
- Open and close the Leisure facilities on time in accordance with the site procedures.
- Complete analysis on customer comments each month and make recommendations for improvements.
- Provide cover to the FM team for locking and unlocking the school facilities.
To be successful in the role, you will have relevant experience in a similar role and excellent Microsoft Office skills including Word, Excel and PowerPoint as well as excellent written and verbal communication skills with a keen eye for detail. You will have excellent customer service skills as well as time management skills with the ability to prioritise a changing and demanding workload.
Essential qualifications:
- NPLQ and Pool Plant Qualification
Desirable:
- Gym Level 2
- ASA Level 2 Swim Teaching Qualification
Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references.
If you are working in regulated activity please note that you are subject to the following: It is a criminal offence for people who are barred from working regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. vulnerable adults, children or both). This post is exempt from the Rehabilitation of Offenders Act 1974 and Mitie is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are 'spent' unless they are 'protected' under the DBS filtering rules) in order to assess their suitability to work with children or vulnerable adults.
Assistant Manager in Brighton employer: Mitie
Mitie is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture in the vibrant community of East Leake, Loughborough. As an Assistant Leisure Centre Manager, you will benefit from comprehensive training opportunities, a commitment to health and safety, and the chance to make a meaningful impact on local families through engaging leisure services. Join us to be part of a team that values your contributions and fosters professional growth in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Familiarise yourself with their services and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they're all about.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work, especially anything related to managing teams or improving customer service. This will give you a chance to demonstrate your capabilities beyond just words.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Assistant Manager in Brighton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience for the Assistant Leisure Centre Manager role. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Show Off Your Communication Skills:Since excellent written and verbal communication is key for this role, ensure your application is clear and concise. We love a good story, but keep it professional and to the point – we want to see your personality shine through!
Highlight Your Customer Service Experience:Customer service is at the heart of what we do, so make sure to include any relevant experience in your application. Share examples of how you've gone above and beyond to meet customer needs – we’re all about that positive vibe!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Mitie
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Leisure Centre Manager. Familiarise yourself with the job description and think about how your experience aligns with managing teams, handling bookings, and ensuring health and safety standards.
✨Showcase Your Customer Service Skills
Since this role requires excellent customer service skills, prepare examples from your past experiences where you've gone above and beyond for customers. Think about specific situations that highlight your ability to manage complaints or improve customer satisfaction.
✨Be Ready to Discuss Health and Safety
Health and safety is a key aspect of this role. Brush up on relevant regulations and be prepared to discuss how you would implement safety protocols in the leisure centre. You might even want to suggest ideas for monthly toolbox talks to demonstrate your proactive approach.
✨Prepare for Team Management Questions
As you'll be managing cleaning and reception teams, expect questions about team dynamics and leadership. Think of examples where you've successfully led a team, resolved conflicts, or improved team performance. This will show your potential employer that you're ready to take on the challenge.
