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- Tasks: Lead the Security Team to ensure safety and security at The Broadway Bradford.
- Company: Join a dynamic team at a leading shopping centre.
- Benefits: Flexible benefits, virtual GP, discounts, and career development opportunities.
- Why this job: Make a real impact on safety while developing your leadership skills.
- Qualifications: Experience in security management and strong communication skills required.
- Other info: Inclusive recruitment process with diverse training resources available.
The predicted salary is between 28800 - 43200 £ per year.
The Duty Security Manager is responsible for the live, day‑to‑day operation of the Security Team at The Broadway Bradford. The role ensures the safety, security, and continued operation of all common and public areas, supporting the centre's emergency procedures, business continuity requirements, and soft services operation. The postholder provides effective leadership, communication, and incident management, ensuring a safe environment for colleagues, customers, service partners, and the wider centre.
Operational & Safety Management
- Oversee the daily running of the Security function across all public and common areas of The Broadway.
- Ensure all building security, safety systems, and emergency procedures are followed and maintained.
- Act as first responder to all site incidents, providing support to the client's Incident Management representative.
- Lead on Business Continuity processes related to centre operations and system resilience.
- Manage CCTV, access control, fire and security systems, ensuring all security personnel are trained and competent.
- Ensure accurate recording and reporting of all incidents, system faults, accidents, and operational activity.
Team Leadership & Performance
- Act as first point of contact for all Security Officers regarding standards of dress, conduct, performance, and discipline.
- Deliver ongoing training, inductions and development, ensuring all new officers are fully briefed on site procedures, policies and system operations.
- Drive team morale and cohesion through effective leadership, motivation, and communication.
- Conduct performance reviews, investigations, and HR‑related processes including misconduct, lateness, and absence.
- Maintain an accurate training matrix and ensure all staff operate safely and within company procedures.
Communication & Reporting
- Provide timely communication to management, the Deputy Centre Manager, and both Mitie and The Broadway boards on all relevant incidents and operational matters.
- Ensure clear handovers are completed and understood by all team members.
- Prepare daily, weekly and monthly reports as required, ensuring accuracy and professional presentation.
- Liaise with the client, service partners, and internal departments on all operational issues.
Service Delivery & Compliance
- Ensure Assignment Instructions are adhered to at all times.
- Coordinate soft service teams and service partners during building‑related events and incidents.
- Maintain compliance with SLAs, legal obligations, and internal policies.
- Manage equipment use and defective reporting to maintain operational readiness.
- Ensure consistent delivery of a professional, customer‑focused service.
Other Duties
- Carry out any reasonable request from senior management or the client.
- Promote a well‑informed, motivated, and high‑performing security team.
- Ensure all absence, performance issues, and operational risks are documented and escalated appropriately.
Person Specification
Knowledge & Experience
- Strong experience working in a shopping centre or similar multi‑service environment.
- Proven experience managing people and challenging situations.
- Skilled in incident response, reporting, and operational decision‑making.
Skills & Abilities
- Clear and confident communicator at all levels.
- Decisive, assertive and able to prioritise under pressure.
- Strong report writing, analytical and organisational skills.
- Interpersonal skills to liaise professionally with officers, managers, service partners and clients.
- Ability to resolve staff issues through fair and effective negotiation.
- Commercial awareness around cost impacts of operational decisions.
- Resourceful, proactive and able to drive continuous improvement.
Duty Security Manager in Bradford employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Security Manager in Bradford
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, especially those who have experience in shopping centres. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to incident management and team leadership. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your skills during interviews by sharing specific examples of how you've handled challenging situations in the past. This will demonstrate your ability to manage incidents effectively and lead a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities tailored to your skills and experience.
We think you need these skills to ace Duty Security Manager in Bradford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in security management, especially in a shopping centre or multi-service environment. We want to see how your skills match the specific requirements of the Duty Security Manager role.
Showcase Your Leadership Skills: Since this role involves leading a team, don’t forget to mention your previous experience in managing people and handling challenging situations. We love to see examples of how you've motivated teams and improved performance in past roles.
Be Clear and Concise: When writing your application, keep it straightforward and professional. Use clear language and structure your information logically. We appreciate well-organised applications that are easy to read and understand.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to track your application and ensure it gets to the right people!
How to prepare for a job interview at Mitie
✨Know Your Security Basics
Make sure you brush up on your knowledge of security protocols, incident management, and emergency procedures. Being able to discuss these confidently will show that you're prepared for the role and understand the importance of safety in a shopping centre environment.
✨Showcase Your Leadership Skills
As a Duty Security Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated teams in the past or handled challenging situations. This will demonstrate your ability to manage people and maintain high standards of conduct and performance.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. You’ll need to communicate with various stakeholders, so being able to convey information succinctly is key. Consider doing mock interviews with friends to refine your communication style.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to security incidents. Think through how you would respond to different scenarios, such as a fire alarm or a security breach. This will help you demonstrate your analytical and decision-making skills under pressure.