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- Tasks: Deliver exceptional hospitality and manage service requests to enhance the workplace experience.
- Company: Leading facilities management company in Birmingham with a focus on client satisfaction.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in workplace experiences.
- Qualifications: Experience in client services and strong interpersonal skills required.
- Other info: Proactive individuals with excellent organisational abilities will thrive in this role.
The predicted salary is between 30000 - 42000 £ per year.
A leading facilities management company in Birmingham seeks a Workplace Host to enhance the workplace journey through exceptional hospitality. The ideal candidate should have experience in client services, strong interpersonal skills, and be proactive in delivering a premium experience.
Responsibilities include:
- Managing service requests
- Supporting meetings
- Ensuring high standards of service quality
This position offers a competitive salary and full-time hours, requiring a customer-first mindset and excellent organizational abilities.
Executive Concierge & Workplace Host in Birmingham employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Concierge & Workplace Host in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management industry, especially those who work in client services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your proactive approach and how you've gone above and beyond for clients in the past.
✨Tip Number 3
Be prepared with questions! When you're in an interview, ask about the company culture and how they define exceptional service. This shows you're genuinely interested and helps you assess if it's the right fit for you.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it gives us a chance to see your application first-hand and understand what makes you a great fit for the team.
We think you need these skills to ace Executive Concierge & Workplace Host in Birmingham
Some tips for your application 🫡
Show Off Your Hospitality Skills: When you're writing your application, make sure to highlight any experience you have in client services or hospitality. We want to see how you've gone above and beyond to create a premium experience for customers!
Be Proactive in Your Approach: In your cover letter, share examples of how you've taken initiative in previous roles. We love candidates who are proactive and can think on their feet, so let us know how you've made a difference in your past positions.
Keep It Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. We appreciate a candidate who can demonstrate excellent organisational abilities right from the start!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie
✨Know Your Hospitality Basics
Brush up on the fundamentals of exceptional hospitality. Be ready to discuss your previous experiences in client services and how you’ve gone above and beyond to create a memorable experience for guests.
✨Showcase Your Interpersonal Skills
Prepare examples that highlight your strong interpersonal skills. Think about times when you successfully managed service requests or resolved conflicts, as these will demonstrate your ability to connect with clients and colleagues alike.
✨Be Proactive in Your Approach
During the interview, express your proactive mindset. Share instances where you anticipated needs before they were voiced, whether it was in supporting meetings or enhancing service quality. This will show that you’re not just reactive but also forward-thinking.
✨Organise Your Thoughts
Since this role requires excellent organisational abilities, practice articulating how you manage multiple tasks effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring clarity and impact.
