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- Tasks: Support the Operations Team by managing site-based Janitors and ensuring high cleaning standards.
- Company: Join a dynamic team focused on delivering top-notch soft services.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Why this job: Lead a team and make a difference in maintaining clean and safe spaces.
- Qualifications: Previous supervisory experience and strong IT skills are essential.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an experienced Soft Services Manager to support the Operations Team in the management of site-based Janitors.
Duties include:
- Staff inductions and training
- Liaising with recruitment agencies
- Completion of on-boarding paperwork
Responsibilities:
- Managing a team and ensuring that work is carried out safely, efficiently and to agreed Touch Point Cleaning standards
- Liaising with recruitment agencies to provide staff where vacancies become available
- Managing missed shifts and arranging leave/sickness cover for TPC
- Ensuring the effective use of equipment and materials
- Providing Janitors with correct uniforms and PPE
Qualifications:
- Previous experience in a supervisory role
- Full current driving licence with access to a vehicle
- Proficient IT skills including MS Word and MS Excel
- Organised with the ability to multi-task, prioritise and manage competing demands
- Strong understanding and respect for confidentiality
Assistant soft service manager in Birmingham employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant soft service manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for an Assistant Soft Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and operational efficiency. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your IT skills! Be ready to discuss how you've used MS Word and Excel in previous roles. Maybe even bring along examples of reports or documents you've created to demonstrate your proficiency.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant soft service manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams and your familiarity with soft services. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Assistant Soft Service Manager role. Share specific examples of your past experiences that relate to the job description.
Show Off Your IT Skills: Since proficiency in MS Word and Excel is key, make sure to mention any relevant projects or tasks where you’ve used these tools effectively. We love seeing candidates who can demonstrate their tech-savviness!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie
✨Know Your Stuff
Make sure you understand the role of an Assistant Soft Service Manager inside out. Familiarise yourself with the responsibilities like managing Janitors, liaising with recruitment agencies, and ensuring compliance with Touch Point Cleaning standards. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to discuss your previous supervisory experience. Think of specific examples where you've successfully led a team, handled conflicts, or improved efficiency. This will demonstrate your capability to manage staff effectively.
✨Get Tech-Savvy
Brush up on your IT skills, especially with MS Word and Excel. Be ready to discuss how you've used these tools in past roles to organise tasks or manage schedules. If you can share examples of how you've used technology to improve processes, even better!
✨Prepare for Practical Scenarios
Expect situational questions about managing missed shifts or arranging cover for sick staff. Think through how you would handle these scenarios and be ready to explain your thought process. This shows that you can think on your feet and are prepared for the challenges of the role.
