Team Leader in Belfast

Location: Belfast

Company: Mitie Security

Reporting to: Operations Manager

Hourly rate: £17.50

Shift pattern: 4 on, 4 off (days and nights), 12h shifts

Weekly hours: ~ 42h

Why you'll love this role:

• Step into real leadership - lead, develop and support a team of Protection Officers in a high-profile aviation and manufacturing environment.
• Make a visible impact - your leadership directly influences safety, service quality and client confidence on site.
• Variety with responsibility - no two shifts are the same, from operational oversight to incident response and team development.
• Work with a prestigious client - be trusted to deliver high standards within a regulated, critical environment.
• Develop specialist skills - gain exposure to aviation security, emergency response, fire safety and control room operations.
• Progress your career - build leadership experience that opens pathways into operations management and senior security roles.
• Be part of a values-driven business - work for an organisation that puts people, safety and quality at the heart of everything it does.

The role:

We're recruiting a Security Team Leader to oversee a team of Protection Officers supporting a prestigious client within the Aviation & Manufacturing sector. This is a hands-on leadership role, responsible for delivering a safe, secure and resilient manufacturing environment while maintaining exceptional service standards. You'll lead by example, manage day-to-day operations, and play a key role in incident response, team performance and client satisfaction.

Key responsibilities:

• Lead and support the on-site security team, ensuring effective resourcing and absence management.
• Maintain agreed service levels and escalate risks or issues to the Operations Manager.
• Build strong working relationships with the client and internal stakeholders.
• Oversee security operations including access control, patrols, control room and CCTV activity.
• Take a leadership role during security, safety and emergency incidents.
• Monitor officer performance, addressing low-level issues in line with company processes.
• Manage training requirements and compliance records for the team.
• Support employment relations matters on site as required.
• Ensure all site instructions, policies and procedures are followed.
• Promote Mitie's values, professionalism and a strong safety culture.

Training & development:

You'll complete mandatory and specialist training including: First Aid (FREC 3), fire safety, aviation security, control room and CCTV operations, spill response and emergency procedures.

Health & safety:

• Ensure compliance with all company and client H&S policies.
• Report hazards, incidents and equipment defects promptly.
• Promote safe working practices and correct use of PPE.

Person specification:

Essential:

• Proven experience in a security leadership or supervisory role.
• Valid SIA Door Supervisor licence (CCTV licence or willingness to obtain).
• Excellent communication and customer service skills.
• IT literate (Microsoft Office).
• Full UK driving licence and access to transport.
• Right to work in the UK with 5-year checkable background.
• British nationality or 5 years UK residency (CTC clearance requirement).
• Calm, professional and effective under pressure.

Desirable:

• Aviation security experience.
• Fire safety experience.
• First Aid qualification (FREC 3 or willingness to obtain).