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- Tasks: Greet clients, provide excellent customer service, and assist with administrative tasks.
- Company: Join Mitie, a leading facilities management company recognised for employee wellbeing.
- Benefits: Enjoy annual leave purchase, free virtual GP service, and access to 200 learning courses.
- Other info: Dynamic work environment with opportunities for personal development and recognition.
- Why this job: Be the friendly face of our office and make a real impact on client experiences.
- Qualifications: Experience as a receptionist, proficiency in Microsoft Office, and strong communication skills.
The predicted salary is between 22000 - 26000 £ per year.
About Mitie
Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients. We work with a wide range of private and public clients to create great work environments.
At the 2025 Facilities Management Awards, our outstanding work was recognised with awards for Client and Service Provider, Best People Development and Excellence in Health & Safety. Mitie Ireland also won Facilities Management Company of the Year at the recent Chambers Ireland in Business Awards 2024. Mitie have been awarded the IBEC Keep Well Mark in 2025 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland. Mitie were the first FM company to achieve the KeepWell mark for employee wellbeing. We are proud of our diverse workforce and recognise our people through a number of reward and recognition schemes, as well as through our learning and tailored personal development.
We are Mitie, the future of high-performing places.
Location: Belfast, UK
Key Responsibilities:
- Greet clients and visitors with a positive, helpful attitude.
- Provide excellent customer service.
- Assisting clients in finding their way around the office.
- Announcing clients as necessary.
- Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
- Preparing meeting and training rooms.
- Answering phones in a professional manner, and routing calls as necessary.
- Assisting colleagues with administrative tasks.
- Answering, forwarding, and screening phone calls.
- Sorting and distributing mail.
- Scheduling appointments.
About You:
- Proven work experience as a Receptionist, Front Office Representative or similar role.
- Proficiency in Microsoft Office Suite.
- Hands-on experience with office equipment (e.g. fax machines and printers).
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
Company Benefits:
- Annual leave purchase scheme (buy up to 5 extra days of annual leave per year).
- Free virtual GP service.
- Access to our Employee Assistance Programme (EAP).
- Mi Recognition Talent Referral Scheme.
- Long service awards.
- Mi Deals (Fantastic savings at high street stores).
- Bike2Work Scheme.
- Learning & development (access to 200 courses on our L&D platform).
This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment. Mitie is an equal opportunity employer.
Receptionist TLNT1_NI in Belfast employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist TLNT1_NI in Belfast
✨Tip Number 1
First things first, make sure you know the company inside out. Research Mitie and its services so you can chat confidently about how you can contribute to their success. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
When you get that interview, don’t just sit back and wait for questions. Prepare some thoughtful ones of your own! Ask about their approach to employee wellbeing or how they celebrate achievements. It’ll show you’re engaged and keen to be part of the team.
✨Tip Number 3
Dress the part! As a receptionist, you’ll be the face of the company. Make sure your appearance reflects the professional image Mitie wants to project. A smart outfit can boost your confidence too!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of the role.
We think you need these skills to ace Receptionist TLNT1_NI in Belfast
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, as a receptionist, you'll be the first point of contact for clients, so show us how approachable you can be!
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist role at Mitie. Highlight your relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the responsibilities outlined in the posting.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts logically and keep it professional yet friendly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Mitie and what we stand for before you hit that submit button!
How to prepare for a job interview at Mitie
✨Know the Company Inside Out
Before your interview, take some time to research Mitie Ireland. Understand their services, recent awards, and commitment to employee wellbeing. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their values.
✨Showcase Your Customer Service Skills
As a receptionist, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for clients or handled difficult situations. This will demonstrate your proactive attitude and ability to maintain a positive environment.
✨Practice Your Communication Skills
Since the role requires solid written and verbal communication skills, practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and prioritise effectively. Think of specific instances where your organisational skills made a difference in your previous roles. This will show that you can handle the diverse responsibilities of a receptionist at Mitie.