At a Glance
- Tasks: Greet clients, provide excellent customer service, and assist with administrative tasks.
- Company: Join Mitie, a leading facilities management company recognised for employee wellbeing.
- Benefits: Enjoy annual leave purchase, free virtual GP, and access to 200 learning courses.
- Other info: Dynamic work environment with opportunities for personal development and recognition.
- Why this job: Be the friendly face of our office and make a real impact on client experiences.
- Qualifications: Experience as a receptionist, proficiency in Microsoft Office, and strong communication skills.
The predicted salary is between 22000 - 26000 € per year.
About Mitie
Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients. We work with a wide range of private and public clients to create great work environments.
At the 2025 Facilities Management Awards, our outstanding work was recognised with awards for Client and Service Provider, Best People Development and Excellence in Health & Safety. Mitie Ireland also won Facilities Management Company of the Year at the recent Chambers Ireland in Business Awards 2024. Mitie have been awarded the IBEC Keep Well Mark in 2025 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland. Mitie were the first FM company to achieve the KeepWell mark for employee wellbeing. We are proud of our diverse workforce and recognise our people through a number of reward and recognition schemes, as well as through our learning and tailored personal development.
Location: Belfast, UK
Key Responsibilities:
- Greet clients and visitors with a positive, helpful attitude.
- Provide excellent customer service.
- Assisting clients in finding their way around the office.
- Announcing clients as necessary.
- Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
- Preparing meeting and training rooms.
- Answering phones in a professional manner, and routing calls as necessary.
- Assisting colleagues with administrative tasks.
- Answering, forwarding, and screening phone calls.
- Sorting and distributing mail.
- Scheduling appointments.
About You:
- Proven work experience as a Receptionist, Front Office Representative or similar role.
- Proficiency in Microsoft Office Suite.
- Hands-on experience with office equipment (e.g. fax machines and printers).
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
Company Benefits:
- Annual leave purchase scheme (buy up to 5 extra days of annual leave per year).
- Free virtual GP service.
- Access to our Employee Assistance Programme (EAP).
- Mi Recognition Talent Referral Scheme.
- Long service awards.
- Mi Deals (Fantastic savings at high street stores).
- Bike2Work Scheme.
- Learning & development (access to 200 courses on our L&D platform).
This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment. Mitie is an equal opportunity employer.
Receptionist JBLE1_NI in Belfast employer: Mitie
Mitie Ireland is an exceptional employer, recognised for its commitment to employee wellbeing and professional development, making it a great place to work in Belfast. With a diverse workforce and a range of benefits including an annual leave purchase scheme, free virtual GP services, and access to over 200 learning courses, employees are supported in both their personal and professional growth. The positive work culture fosters collaboration and excellence, ensuring that every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist JBLE1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a receptionist role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your elevator pitch! You want to be ready to introduce yourself and explain why you're the perfect fit for the role at Mitie. Keep it concise, engaging, and tailored to the company’s values.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t just wait for the application process. Reach out directly to the hiring manager or HR team through LinkedIn or email to express your interest.
✨Tip Number 4
Show up prepared for interviews! Research Mitie’s services and recent achievements, so you can discuss how your skills align with their goals. And remember, we encourage you to apply through our website for the best chance!
We think you need these skills to ace Receptionist JBLE1_NI in Belfast
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, as a receptionist, you'll be the first point of contact for clients, so show us how approachable you can be.
Tailor Your Application:Make sure to tailor your application to the role. Highlight your experience in customer service and any relevant skills that match the job description. We love seeing how your background aligns with what we do at Mitie, so don’t hold back on showcasing your strengths!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application shows us you pay attention to detail!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company there. So, what are you waiting for? Get applying!
How to prepare for a job interview at Mitie
✨Know Your Company
Before the interview, take some time to research Mitie Ireland. Understand their services, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a receptionist, excellent customer service is key. Prepare examples from your past experiences where you successfully handled difficult situations or provided exceptional service. This will demonstrate your ability to greet clients and visitors with a positive attitude.
✨Practice Your Communication
Since solid written and verbal communication skills are essential for this role, practice answering common interview questions out loud. You might even want to do a mock interview with a friend to get comfortable articulating your thoughts clearly.
✨Be Organised and Proactive
During the interview, highlight your organisational skills and ability to multitask. Share specific instances where you managed multiple responsibilities effectively. This will reassure the interviewer that you can handle the various administrative tasks required in the role.
