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- Tasks: Welcome clients and visitors, provide top-notch customer service, and assist with admin tasks.
- Company: Join Mitie, a leading facilities management company recognised for excellence and employee wellbeing.
- Benefits: Enjoy extra annual leave, free virtual GP services, and access to 200 learning courses.
- Other info: Dynamic workplace with opportunities for personal development and recognition.
- Why this job: Be the friendly face of our company and help create great work environments.
- Qualifications: Experience as a receptionist, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 20000 - 25000 £ per year.
About Mitie
Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients. We work with a wide range of private and public clients to create great work environments.
Location: Belfast, UK
Key Responsibilities:
- Greet clients and visitors with a positive, helpful attitude.
- Provide excellent customer service.
- Assisting clients in finding their way around the office.
- Announcing clients as necessary.
- Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
- Preparing meeting and training rooms.
- Answering phones in a professional manner, and routing calls as necessary.
- Assisting colleagues with administrative tasks.
- Answering, forwarding, and screening phone calls.
- Sorting and distributing mail.
- Scheduling appointments.
About You:
- Proven work experience as a Receptionist, Front Office Representative or similar role.
- Proficiency in Microsoft Office Suite.
- Hands-on experience with office equipment (e.g. fax machines and printers).
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
Company Benefits:
- Annual leave purchase scheme (buy up to 5 extra days of annual leave per year).
- Free virtual GP service.
- Access to our Employee Assistance Programme (EAP).
- Mi Recognition Talent Referral Scheme.
- Long service awards.
- Mi Deals (Fantastic savings at high street stores).
- Bike2Work Scheme.
- Learning & development (access to 200 courses on our L&D platform).
Mitie is an equal opportunity employer.
Receptionist in Belfast employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Belfast
✨Tip Number 1
First things first, make sure you know the company inside out. Research Mitie and its services so you can chat confidently about how you can contribute to their success. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
When you get that interview, don’t just sit there waiting for questions. Be proactive! Prepare some thoughtful questions about the role and the company culture. It’ll show you’re engaged and keen to be part of the team.
✨Tip Number 3
Dress the part! As a receptionist, your appearance matters. Aim for a professional look that reflects the company’s values. You want to make a great first impression, so put in the effort!
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist in Belfast
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, as a Receptionist, you'll be the first point of contact for clients, so show us how approachable you can be!
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we're looking for. If you've got experience in customer service or administrative tasks, shout about it! We love seeing how your background fits with our needs.
Keep It Professional: While we want to see your personality, it's also important to maintain a professional tone. Use clear and concise language, and make sure to proofread your application for any typos or errors. A polished application shows us that you take pride in your work!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to explore more about Mitie and what we stand for while you’re at it!
How to prepare for a job interview at Mitie
✨Know the Company Inside Out
Before your interview, take some time to research Mitie Ireland. Understand their services, values, and recent achievements like the Facilities Management Company of the Year award. This knowledge will help you tailor your answers and show genuine interest in the company.
✨Showcase Your Customer Service Skills
As a receptionist, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for clients or handled difficult situations with grace. This will demonstrate your ability to greet clients and visitors with a positive attitude.
✨Practice Your Communication Skills
Since solid written and verbal communication skills are essential for this role, practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
✨Be Ready to Discuss Multitasking
The role requires excellent organisational skills and the ability to multitask. Think of specific instances where you successfully managed multiple tasks at once, such as scheduling appointments while handling phone calls. This will highlight your resourcefulness and proactive nature.