At a Glance
- Tasks: Assist clients and manage administrative tasks in a dynamic office environment.
- Company: Join Mitie Ireland, a leader in facilities management and consultancy.
- Benefits: Enjoy annual leave purchase, free virtual GP service, and fantastic savings at high street stores.
- Other info: Opportunities for personal development and recognition in a supportive workplace.
- Why this job: Be part of a diverse team making workplaces better and more efficient.
- Qualifications: Experience as a receptionist with strong communication and organisational skills.
The predicted salary is between 22000 - 26000 € per year.
About Mitie
Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients. We work with a wide range of private and public clients to create great work environments.
At the 2025 Facilities Management Awards, our outstanding work was recognised with awards for Client and Service Provider, Best People Development and Excellence in Health & Safety. Mitie Ireland also won Facilities Management Company of the Year at the recent Chambers Ireland in Business Awards 2024. We are proud of our diverse workforce and recognise our people through a number of reward and recognition schemes, as well as through our learning and tailored personal development.
We are Mitie, the future of high-performing places.
Responsibilities:
- Assisting clients in finding their way around the office.
- Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
- Preparing meeting and training rooms.
- Answering phones in a professional manner, and routing calls as necessary.
- Answering, forwarding, and screening phone calls.
- Sorting and distributing mail.
About You:
- Proven work experience as a Receptionist, Front Office Representative or similar role.
- Proficiency in Microsoft Office Suite.
- Hands-on experience with office equipment (e.g. fax machines and printers).
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
Company Benefits:
- Annual leave purchase scheme (buy up to 5 extra days of annual leave per year).
- Free virtual GP service.
- Access to our Employee Assistance Programme (EAP).
- Mi Recognition Talent Referral Scheme.
- Long service awards.
- Mi Deals (Fantastic savings at high street stores).
- Bike2Work Scheme.
Customer Service Receptionist (Permanent) in Belfast employer: Mitie
Mitie Ireland is an exceptional employer, offering a vibrant work culture that prioritises employee development and well-being. With a range of benefits including an annual leave purchase scheme, free virtual GP services, and a robust Employee Assistance Programme, we ensure our team members feel valued and supported. Our commitment to recognition and growth, alongside our accolades for excellence in health and safety, makes Mitie a rewarding place to build a career in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Receptionist (Permanent) in Belfast
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at Mitie. A personal introduction can make all the difference in getting your foot in the door.
✨Tip Number 2
Prepare for that interview! Research Mitie's values and recent achievements, like their awards. Show them you’re not just another candidate but someone who genuinely cares about their mission and culture.
✨Tip Number 3
Practice makes perfect! Do mock interviews with a friend or in front of the mirror. Focus on articulating your experience as a receptionist and how it aligns with what Mitie is looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mitie team!
We think you need these skills to ace Customer Service Receptionist (Permanent) in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Receptionist role. Highlight your relevant experience, especially in reception or front office roles, and showcase your skills in Microsoft Office and office equipment.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Mitie and how your skills align with their values.
Show Off Your Communication Skills:Since this role requires solid written and verbal communication skills, make sure your application is clear and professional. Avoid jargon and keep it concise while still showcasing your personality!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets noticed and allows us to keep track of all applicants easily.
How to prepare for a job interview at Mitie
✨Know Your Stuff
Before the interview, make sure you understand what Mitie does and the specific role of a Customer Service Receptionist. Familiarise yourself with their services and recent achievements, like their awards. This shows you're genuinely interested and have done your homework.
✨Dress to Impress
First impressions matter! Dress professionally to reflect the company’s standards. A smart appearance not only boosts your confidence but also demonstrates your respect for the interview process and the company culture.
✨Show Off Your Skills
Be ready to discuss your experience with Microsoft Office and office equipment. Prepare examples of how you've handled multitasking and prioritised tasks in previous roles. This will help illustrate your organisational skills and proactive attitude.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about the team you'll be working with or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
