At a Glance
- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy competitive pay, annual leave, pension schemes, and free uniform.
- Other info: Great opportunities for progression and development in a supportive team.
- Why this job: Make a real difference in your community by keeping customers and colleagues safe.
- Qualifications: SIA licence preferred; training available for the right candidates.
The predicted salary is between 30000 - 40000 £ per year.
Pay rate: £14.51
Reference: 96470
Various Shifts (to be discussed at interview)
Job Overview
Mitie is looking for a Retail Security Officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).
Vetting
It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Main duties
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits to working with Mitie include
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Retail Security Officer in Attleborough employer: Mitie
Mitie is an exceptional employer that prioritises the safety and well-being of both its employees and customers, offering a supportive work culture in Attleborough. With competitive pay, comprehensive training programmes, and numerous employee benefits including pension schemes and retail discounts, Mitie fosters an environment where staff can thrive and progress in their careers. The company’s commitment to professional development and community engagement makes it a rewarding place to work for those seeking meaningful employment in retail security.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer in Attleborough
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail security field. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching Mitie and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in creating a safe shopping environment and delivering top-notch customer service.
✨Tip Number 3
Practice common interview questions related to security and customer service. Think about scenarios where you’ve had to handle difficult situations and how you ensured safety while keeping customers happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making your job search a breeze.
We think you need these skills to ace Retail Security Officer in Attleborough
Some tips for your application 🫡
Show Off Your Customer Service Skills:As a Retail Security Officer, exceptional customer service is key. Make sure to highlight any relevant experience in your application that showcases your ability to engage with customers and create a welcoming environment.
Be Clear About Your SIA Status:If you hold a current SIA licence or certificates, mention it upfront! If not, don’t worry—just express your willingness to undergo training. We appreciate honesty and clarity in your application.
Detail Your Employment History:Remember, we need a full 5-year checkable employment/education history. Be thorough and ensure there are no gaps. This helps us process your application smoothly and avoid any hiccups down the line.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Retail Security Officer. Familiarise yourself with the importance of customer service in this role and how it ties into creating a safe shopping environment. This will help you answer questions confidently and show that you're genuinely interested.
✨Highlight Relevant Experience
Think about your past experiences that relate to security and customer service. Be ready to share specific examples of how you've handled difficult situations or contributed to a safe environment. This will demonstrate your capability and readiness for the role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This shows that you’re engaged and serious about the position, plus it gives you valuable insights.
✨Dress the Part
Even if the job involves wearing a uniform, it's important to present yourself well during the interview. Opt for smart-casual attire that reflects professionalism. This sets a positive tone and shows respect for the interview process.
