At a Glance
- Tasks: Assist in managing the leisure centre and ensure high standards of service.
- Company: Join a dynamic team at a leading leisure centre in East Leake.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Be part of a supportive environment with a focus on safeguarding and welfare.
- Why this job: Make a difference in your community while developing valuable management skills.
- Qualifications: Experience in a similar role and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Location: East Leake Loughborough
Working hours: 37.5 Hours per week
We are recruiting for an Assistant Leisure Centre Manager to assist in the delivery of the leisure service for the client, to open and/or close the Leisure Centre on a rotating shift pattern. You will manage the cleaning and reception teams to ensure a high standard and develop the Activ Kidz brand. You will ensure that the Leisure Centre is kept clean and presentable and manage new and existing bookings, including invoicing. The role requires you to assist in all aspects of health and safety within the Leisure Centre and roll out the monthly toolbox talks to the Leisure Staff.
Additional requirements include:
- Log annual leave, sickness and complete other line manager responsibilities for the cleaning and reception teams.
- Play a pivotal role in the marketing plans for the Leisure Centre by working closely with the Leisure Centre Manager.
- Open and close the Leisure facilities on time in accordance with the site procedures.
- Complete analysis on customer comments each month and make recommendations for improvements.
- Provide cover to the FM team for locking and unlocking the school facilities.
To be successful in the role, you will have relevant experience in a similar role and excellent Microsoft Office skills including Word, Excel and PowerPoint as well as excellent written and verbal communication skills with a keen eye for detail. You will have excellent customer service skills as well as time management skills with the ability to prioritise a changing and demanding workload.
Essential qualifications: NPLQ and Pool Plant Qualification
Desirable: Gym Level 2, ASA Level 2 Swim Teaching Qualification
Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references.
If you are working in regulated activity please note that you are subject to the following: It is a criminal offence for people who are barred from working regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. vulnerable adults, children or both). This post is exempt from the Rehabilitation of Offenders Act 1974 and Mitie is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are 'spent' unless they are 'protected' under the DBS filtering rules) in order to assess their suitability to work with children or vulnerable adults.
Assistant Manager employer: Mitie
Mitie is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture in the vibrant community of East Leake, Loughborough. As an Assistant Leisure Centre Manager, you will benefit from comprehensive training opportunities, a commitment to health and safety, and the chance to make a meaningful impact on local families through engaging leisure services. Join us to be part of a team that values your contributions and fosters professional growth in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research common questions for leisure centre management roles and practice your answers. Show off your customer service skills and how you can keep the centre running smoothly while keeping everyone happy.
✨Tip Number 3
Don’t forget to showcase your qualifications! Make sure you highlight your NPLQ and Pool Plant Qualification during interviews. These are key to proving you’re the right fit for the role and that you take health and safety seriously.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application for the Assistant Leisure Centre Manager position. Plus, it shows us you’re genuinely interested in joining our team!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Assistant Leisure Centre Manager role. Highlight your relevant experience and skills that match the job description, like your customer service expertise and management experience.
Show Off Your Skills:Don’t forget to mention your Microsoft Office skills! Since the role requires proficiency in Word, Excel, and PowerPoint, give examples of how you've used these tools effectively in previous jobs.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Mitie
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Leisure Centre Manager. Familiarise yourself with the key tasks like managing cleaning and reception teams, handling bookings, and ensuring health and safety standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since excellent customer service is crucial for this position, prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can relate these experiences to the leisure industry, especially in managing customer feedback and improving services.
✨Demonstrate Your Team Management Experience
Be ready to discuss your experience in managing teams, particularly in a leisure or hospitality setting. Highlight your ability to motivate staff, handle conflicts, and ensure a high standard of service. This will reassure the interviewers that you can effectively lead the cleaning and reception teams.
✨Prepare for Health and Safety Questions
Given the importance of health and safety in this role, brush up on relevant regulations and best practices. Be prepared to discuss how you would implement safety measures and conduct toolbox talks with staff. Showing your knowledge in this area will demonstrate your commitment to maintaining a safe environment.
