At a Glance
- Tasks: Protect the Waitrose store and provide excellent customer service.
- Company: Join the evolving Waitrose and Mitie family in Bristol.
- Benefits: Earn £16.00 per hour with great perks like childcare vouchers and life assurance.
- Other info: Full training provided, including technology use and customer service focus.
- Why this job: Be part of a dynamic team while ensuring safety and security.
- Qualifications: Previous security experience and an SIA License required.
The predicted salary is between 33280 - 41600 £ per year.
LOCATION: Bristol Area
Payrate: £16.00 per hour (breaks paid). Guaranteed number of hours per week, permanent location.
Job Overview: Retail Security Officer role to protect the Waitrose store, its people, and/or assets by providing security and excellent customer service through Mitie and Waitrose key values. £16.00 per hour payrate alongside numerous Mitie benefits including Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance and Childcare Vouchers. Fantastic opportunity to join the evolving Waitrose and Mitie family. Full and extensive training will be provided including MAYBO and key focus on customer service. Company funded SIA licence renewal. Fully supported by the NOC and provided with technology such as body worn camera and incident reporting device. Delivering results that meet and/or exceed the expectations of Mitie and Waitrose by using all technology provided and following ASCONE guidance.
What we are looking for:
- Previous security experience.
- SIA License.
- Excellent communication skills at all levels.
- Energy and enthusiasm.
Main Duties:
OperationsTo be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. Fully engage with National Operations Centre (NOC) and Mitie management and use all technology provided, including body cams and mobile devices to aid in the reporting of all incidents. Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. To be compliant with Industry and Statutory Legislation (you are required to obtain a front‑line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. There are also additional courses that are contractually required. Work in a systematic, methodological, and orderly way.
TrainingFully and satisfactorily complete all required competency training. Undertake training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. Ensure licence renewal 16 weeks before expiry.
Security and HealthArea Support officer Bristol employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Support officer Bristol
✨Tip Number 1
Get to know the company! Research Mitie and Waitrose, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to security roles. Think about your previous experiences and how they align with the job description. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Area Support officer Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous security experience and any relevant skills. We want to see how your background aligns with the role of Area Support Officer, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Let us know why you’re excited about joining the Waitrose and Mitie family and how you can contribute to our values.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Mitie
✨Know Your Stuff
Before the interview, make sure you’re familiar with the role of an Area Support Officer. Understand the key responsibilities, especially around security protocols and customer service. Research Mitie and Waitrose’s values so you can align your answers with what they stand for.
✨Show Off Your Experience
Highlight any previous security experience you have, especially if it involves customer interaction. Be ready to share specific examples of how you’ve handled challenging situations or provided excellent service in the past. This will demonstrate your capability and fit for the role.
✨Communicate Clearly
Excellent communication skills are a must for this position. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to questions and respond thoughtfully, showing that you can engage effectively at all levels.
✨Emphasise Your Enthusiasm
Energy and enthusiasm can set you apart from other candidates. Show your passion for the role and the company during the interview. Discuss why you want to work for Mitie and Waitrose, and how you can contribute positively to their team.