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- Tasks: Coordinate health and safety training courses and manage client communications.
- Company: Join Mitie, a company dedicated to thriving communities and supportive work culture.
- Benefits: Enjoy progression opportunities, company discounts, and a pension scheme.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be part of a growing team and make a difference in training delivery.
- Qualifications: Previous admin experience preferred; strong organisational and communication skills required.
The predicted salary is between 24000 - 28000 £ per year.
Better places, thriving communities.
ROLE: Admin Assistant - MES Training
HOURS: 40 hours per week
LOCATION: Bristol
CONTRACT: Fixed Term Contract - 12 months
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an Admin Assistant to support our commercial training business, MES Training, by ensuring the smooth coordination and delivery of health and safety training courses across the UK.
Role Responsibilities
- Liaise directly with clients, trainers, and associates to manage course bookings and respond to customer enquiries.
- Coordinate pre-course preparations, including scheduling, documentation, and trainer support.
- Support the sales team and Assistant Training Manager with internal bookings, live schedule uploads, and opportunity recording.
- Manage certification, post-course documentation, course records, and administrative processes following course completion.
- Act as a key point of contact for incoming calls and inbox management, providing excellent customer service at all times.
Required Qualifications
- Previous administration experience (preferred).
- Strong organisational skills with excellent attention to detail.
- Confident written and verbal communication skills, including professional telephone manner.
- Ability to work independently and collaboratively as part of a team.
What's in it for you?
- Be part of a supportive team within a growing business that offers progression opportunities.
- Access to a company benefits and discounts programme, including pension scheme.
Admin Assistant employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their mission of creating better places and thriving communities.
✨Tip Number 3
Practice your communication skills! Since the Admin Assistant role involves liaising with clients and trainers, being confident and clear in your conversations will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team at Mitie.
We think you need these skills to ace Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Admin Assistant role. Highlight your previous administration experience and any relevant skills that match the job description. We want to see how you can bring your unique strengths to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we're looking for. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Organisational Skills: Since this role requires strong organisational skills, consider including examples of how you've successfully managed multiple tasks or projects in the past. We love seeing how you can keep things running smoothly!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process easier for both of us!
How to prepare for a job interview at Mitie
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Admin Assistant role at Mitie. Familiarise yourself with the responsibilities like managing course bookings and supporting the sales team. This will help you demonstrate how your skills align with their needs.
✨Show Off Your Organisational Skills
Since strong organisational skills are a must for this position, prepare examples from your past experience where you successfully managed multiple tasks or projects. Be ready to discuss how you keep everything on track and ensure nothing falls through the cracks.
✨Practice Your Communication Skills
As you'll be liaising with clients and trainers, practice your verbal and written communication. Consider role-playing common scenarios you might encounter, such as handling customer enquiries or coordinating with trainers, to showcase your professional telephone manner.
✨Be Ready to Discuss Teamwork
This role requires both independent work and collaboration. Think of examples that highlight your ability to work well in a team, as well as times when you've taken initiative on your own. Showing that you can thrive in both settings will impress the interviewers.