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- Tasks: Lead a team in providing 24/7 facilities management support and customer service.
- Company: A top facilities management company in Wythenshawe with a supportive culture.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Why this job: Make a real impact while leading a motivated team in a dynamic environment.
- Qualifications: Experience in team leadership and strong relationship-building skills.
- Other info: Join a collaborative team and drive innovation for continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
A leading facilities management company in Wythenshawe is seeking a dynamic individual for a role in helpdesk support. You will provide Facilities Management support and customer service 24/7, ensuring team motivation, SLA delivery, and operational resource management.
Applicants should have experience in leading teams, excellent relationship-building skills, and the ability to innovate for improvements. Join a supportive team environment while making a significant impact every day.
24/7 Facilities Service Delivery Lead employer: Mitie
Contact Detail:
Mitie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24/7 Facilities Service Delivery Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for facilities management roles. We should also think about how our past experiences align with the job description, especially around team leadership and customer service.
✨Tip Number 3
Show off our problem-solving skills! During interviews, be ready to share examples of how we’ve innovated in previous roles. This will highlight our ability to improve processes and motivate teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the team.
We think you need these skills to ace 24/7 Facilities Service Delivery Lead
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading teams. We want to see how you've motivated others and delivered results, so share specific examples that showcase your leadership style.
Emphasise Customer Service Experience: Since this role is all about providing top-notch customer service, don’t forget to mention your previous experiences in helpdesk support or facilities management. We love candidates who can demonstrate their ability to build strong relationships with clients and colleagues alike.
Be Innovative: We’re looking for someone who can think outside the box! In your application, feel free to share any innovative ideas or improvements you've implemented in past roles. This shows us that you're proactive and ready to make a significant impact.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Mitie
✨Know Your Facilities Management Stuff
Make sure you brush up on your facilities management knowledge. Understand the key principles of helpdesk support and how they relate to SLA delivery. Being able to discuss specific examples from your experience will show that you’re not just familiar with the concepts, but that you can apply them effectively.
✨Show Off Your Leadership Skills
Since this role involves leading teams, be prepared to share your leadership experiences. Think of specific situations where you motivated your team or resolved conflicts. Highlighting your ability to inspire and manage a team will resonate well with the interviewers.
✨Build Relationships Like a Pro
Excellent relationship-building skills are crucial for this position. Prepare to discuss how you've successfully built rapport with clients or colleagues in the past. Use examples that demonstrate your communication skills and your ability to foster a collaborative environment.
✨Innovate and Improve
This role requires a knack for innovation. Come ready with ideas on how you could improve existing processes or services. Showing that you think outside the box and are proactive about making enhancements will set you apart from other candidates.
