Mitie seeks a LCC Controller to oversee the day-to-day 24/7 operations, lead critical incidents out of hours and coordinate with client teams to ensure rapid response and resolution. You will monitor security systems, manage staff, and uphold exceptional customer service across global events.
The role requires strong leadership, incident management, and stakeholder communication to support the UK & Ireland offices and ensure KPI targets are met.
#J-18808-Ljbffr24/7 Control Room Lead: Incident Response employer: Mitie
Mitie is an excellent employer that prioritises employee wellbeing and development, offering a supportive work culture in Belfast. With benefits such as a branded vehicle and access to an Employee Assistance Programme, employees can thrive both personally and professionally while contributing to high service delivery standards across multiple sites. The company fosters growth opportunities, making it an ideal place for those seeking meaningful and rewarding employment in the facilities maintenance sector.