At a Glance
- Tasks: Manage cleaning teams, ensure quality service, and support client relationships.
- Company: Join Mitie, a top facilities management company recognised for excellence and employee wellbeing.
- Benefits: Enjoy 25 days leave, a company vehicle, and access to educational support.
- Other info: Dynamic work environment with opportunities for personal growth and recognition.
- Why this job: Make a real impact in a diverse team while developing your leadership skills.
- Qualifications: Experience in facilities management and strong people management skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Northern Ireland
About Mitie
Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients. We work with a wide range of private and public clients to create great work environments.
Key responsibilities:
- Management of cleaning operatives at client sites on a daily basis.
- Visit assigned sites regularly to audit our delivery, QMS, H&S.
- Budgetary control of costs vs budgets; variances understood and explained.
- Creation of purchase orders as needed; approve invoices for payment.
- Provide strong customer support in line with contract SLA's.
- Dealing with suppliers daily.
- Responsible for signing off for payment of supplier invoices.
- Mobilise new contract wins, following the Mitie Mobilization plan from TUPE through to steady state.
- Motivate Mitie onsite staff, train, supervise and organise replacement cover where required.
- Agree any training needs and free up staff accordingly.
- Support business development regarding surveys, pricing, meeting prospective clients.
- Undertake performance management of staff under your control; performance manage as necessary.
- Manage disciplinary and grievance issues with guidance from HR to adopt a consistent approach.
- Review applications, interview and select new recruits as approved and required.
- Provide a safe working environment for our employees on client sites & co-operate & co-ordinate with clients on site health & safety matters.
- Complete Toolbox talks with staff regularly.
About you:
- Previous Facilities Management or related industry experience required.
- Good people management skills, with at least 2 years demonstrable team management.
- Interest in delivering outsourced Soft Services.
- Commercial awareness.
- Budget Management & resource planning.
- Proven track record in a demanding environment.
- Excellent communication and organisational skills.
Company Benefits:
- 25 days annual leave.
- Company vehicle and fuel card.
- Free virtual GP service.
- Access to our Employee Assistance Programme (EAP).
- Mi Recognition (Thanking employees for a job well done ranging from £25 - £250).
- Talent Referral Scheme (Earn £100 - £3000 for referring a friend to Mitie).
- Long service awards (Ranging from £50-£300).
- Mi Deals (Fantastic savings at high street stores).
- Save as you Earn Scheme (a risk-free savings plan that allows you to buy Mitie shares at a special discount).
- Educational Support.
- Learning & development (access to 200 courses on our L&D platform).
This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business. Mitie promotes equality of opportunity in the workplace in compliance with employment legislation. Diversity, equity, and inclusion informs the basis of all employment policies and practices.
