At a Glance
- Tasks: Support residents with care and security in a dynamic environment.
- Company: Join Mitie Group, a leader in care and custody services.
- Benefits: Enjoy free gym access, meals, discounts, and a solid pension plan.
- Other info: Comprehensive training provided, with excellent growth opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: No specific experience needed; just bring your caring attitude and communication skills.
The predicted salary is between 25200 - 30800 £ per year.
Detention Custody Officer (DCO) – Dungavel Immigration Removal Centre
Salary ranging from 27,930.00 - 30,555.00 dependent on additional skills / responsibilities
40 hours per week – Full Time
Capped overtime available
24-hour service, 365 days a year
4-on / 4-off rolling shift pattern covering both days, nights and weekends
Additional Benefits:
- Free use of the on-site gym
- Free meals during the day
- Excellent benefits package including shopping discounts
- Pension
- Free on-site parking
- Full Uniform, including footwear provided
Mitie are responsible for delivering the end to end management of all residents' needs until the outcome of their case is decided by the Home Office. This is balanced against the competing pressures of safety, security, welfare needs and regime.
Our aim is to treat those in our care with dignity, decency and respect, delivering a safe and healthy establishment which stands up to public scrutiny. We operate in a high risk, high profile and heavily regulated environment engaging with numerous stakeholders including the Home Office and Medical Service delivery partners.
In delivering our services, we help residents understand what happens next, provide an environment for them to engage in activities relevant to them and create an environment in which they can reach out for support whilst building positive staff-resident relationships. Our environment is one where positive behaviour is promoted in order to support the welfare of those in our care, and our staff.
We're looking for respectful, caring people to join our teams. If you're the right one for us, your strong communication & interpersonal skills, non-judgmental approach, excellent problem-solving skills and ability to keep calm under pressure will be the foundations to develop your Care & Custody career.
Your working time will require you to be fully flexible to cover both day shifts with varying start and finish times and night shifts.
No specific role experience or qualifications are required to be a DCO as full training and supported development are given. Experience of dealing sensitively with a wide variety of people who may be vulnerable, anxious, confused or volatile would be an advantage.
You'll begin your Care & Custody career completing a 7-week classroom-based initial training course (ITC), continuing your development over the next 12 months with on-the-job mentoring.
What we are looking for:
- Be a UK citizen, Citizen of the Commonwealth with your own indefinite leave to remain (not through marriage) or EEA citizen.
- Have a valid and in date passport, with no restrictions on your stay in the UK. Please note Visa's in out-of-date passports cannot be accepted as proof of Right to Work in the UK. A Biometric card alongside a current in-date passport must be provided.
- Have continuously resided in the UK for the past 5 years. (No trips overseas longer than three months)
- Applicants must not have spent more than 3 months at any one time overseas during the previous 5 years.
- This position is exempt from the Rehabilitation of Offenders Act and Applicants must be prepared to undergo an Enhanced DBS check, complete employer referencing for the previous 5 years and vetting to the level of Counter Terrorist Checked (CTC) if offered a role.
- Full UK manual driving licence with no driving ban or disqualification within the previous 5 years.
- Not currently bankrupt.
We are located off the B743 just 7 miles south of Strathaven, with major connections being into Hamilton, approximately 14 miles north of the IRC.
We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect.
Detention Custody Officer in Strathaven employer: Mitie Group
Mitie is an excellent employer, offering a flexible work environment with the opportunity for home working and convenient site visits in Norwich. With a strong focus on employee welfare, training, and development, we foster a supportive culture that encourages growth and collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Detention Custody Officer in Strathaven
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Detention Custody Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Mitie Group. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Detention Custody Officer candidates.
✨Directly Apply to Mitie Group
Don’t forget to apply for the Detention Custody Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Mitie Group.
We think you need these skills to ace Detention Custody Officer in Strathaven
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Group. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie Group.
How to prepare for a job interview at Mitie Group
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Group.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Group.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Group.