Reference: 106127The purpose of this role is to drive operational discipline, professionalise our investigation processes, and embed personal and professional standards across all levels of our staff group. You will act as the lead and coordinator of investigations to ensure they are high quality and completed on time, while actively challenging the staff group at all levels to take ownership of all aspects of the centre.
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
Additionally, you will build support mechanisms to protect inexperienced staff from pressures and emotional or physical conditioning.
Key ResponsibilitiesProfessional Standards & Workplace CultureSet and Enforce Standards: Define, communicate and enforce standards of appearance and the professional upkeep of office spaces.
Create Professionalism: Challenge managers and staff group alike to embed consistency, fairness, decency, and mutual respect into daily operations. Combat Corruption & Conditioning: Proactively identify, prevent, and address risks relating to corruption and staff conditioning.
Support & Train: Design and deliver support mechanisms, guidance and training for staff facing high pressure environments where they may be targeted to turn a blind eye or become compromised.
Investigation Oversight & GovernanceProcess Coordination: Manage and coordinate internal investigations from initiation to closure, ensuring the IRC does not suffer from long extended timelines.
Quality Assurance: Review and professionalise investigation outputs, ensuring all reports and findings are thorough and delivered to a high standard.
Leadership & Capability BuildingChallenge: Support and challenge existing managers, driving them to own their responsibilities around staff discipline and standards.
Role: Rapidly deliver targeted improvements to address current vulnerabilities while evolving the role as the IRC changes with new resident populations.
Person SpecificationEssential Experience & SkillsProven Leadership: Strong track record of management with the confidence to challenge existing behaviours at all levels.
Standards & Discipline: Understanding of professional standards, anti-corruption strategies, and staff welfare.
Oversight Capability: Experience managing, coordinating or quality-assuring investigations or compliance processesChange Management: Ability to quickly implement strict procedural turnarounds in a fast paced environment. xohmjla Excellent Communication: Strong written and verbal skills, with the ability to produce information and deliver training.
DesirableExperience working in high-pressure operational environmentsRef:106127 Location: Strathaven Employment: Full time Closing Date:20 October 2026
Professional Standards & Investigations Manager employer: Mitie Group
Mitie is an exceptional employer that prioritises employee development and operational excellence in the fast-paced FMCG manufacturing sector. With a strong focus on creating a positive, high-performance culture, employees benefit from hands-on leadership, opportunities for innovation, and the chance to make a meaningful impact across multiple sites in Harlesden and Leicester. The company's commitment to maintaining the highest food safety standards and fostering strong client relationships ensures a rewarding work environment for those passionate about leading teams and driving continuous improvement.
