Overview
In this role you will support security delivery within a high-profile corporate environment, helping to keep people, property and assets safe. You will provide a professional security presence and deliver excellent customer service to colleagues, visitors and contractors. You’ll work on a rolling day/night rota, respond to incidents, and follow site procedures to maintain a secure environment. This role offers a meaningful chance to contribute to a safe, professional workplace and apply your vigilance and service skills in real time.
Responsibilities
- Protect people, property and assets
- Carry out security duties, patrols and scheduled checks
- Provide a professional and welcoming security presence
- Identify and report security concerns, hazards or suspicious activity
- Respond appropriately to incidents and emergencies
- Follow site Assignment Instructions and Health & Safety procedures
- Complete accurate notebook entries and incident reports
- Use site security systems and technology effectively
- Complete all required site and competency training
Key requirements
- Professional, reliable and approachable
- Strong communication and customer service skills
- Awareness of current geopolitical events and security threats and their impact on a corporate environment
- Calm and confident handling incidents
- Able to work independently and as part of a team
- Flexible and willing to work shifts on a rolling rota
- Ability to follow procedures and use initiative
- Previous security experience preferred
- Valid SIA licence required
- Strong communication
- Customer service mindset
- Calm under pressure
- Teamwork
- Use of site security systems and technology
- SIA licence compliance
Security Patrol Officer in Norwich employer: Mitie Group
Mitie is an exceptional employer that prioritises employee development and operational excellence in the fast-paced FMCG manufacturing sector. With a strong focus on creating a positive, high-performance culture, employees benefit from hands-on leadership, opportunities for innovation, and the chance to make a meaningful impact across multiple sites in Harlesden and Leicester. The company's commitment to maintaining the highest food safety standards and fostering strong client relationships ensures a rewarding work environment for those passionate about leading teams and driving continuous improvement.
