At a Glance
- Tasks: Oversee security operations, manage staff, and ensure contract objectives are met.
- Company: Join Mitie, a leader in creating better places and thriving communities.
- Benefits: Flexible home working, free parking, and competitive pay at £16 per hour.
- Other info: Dynamic role with opportunities for career growth and development.
- Why this job: Make a real impact in security management while developing your leadership skills.
- Qualifications: 2 years in the security industry, SIA licence, and strong interpersonal skills.
The predicted salary is between 33 - 37 £ per hour.
Mitie are currently looking to recruit a Security Operations Support Manager to oversee a key client contract ensuring the delivery of agreed contract objectives/targets. This role is flexible with home working and a requirement to visit site one to two times a week. Site Location - Norwich - There is free parking available and it is essential that the applicant lives within about 30 minutes.
Hours - 40 per week. Mainly Monday to Friday with an occasional requirement to start and finish later to visit site.
Pay Rate - 16
Our Operations Support Manager will be assisting with managing the day to day operations of the site through effective management of staff. The Operations Support Manager will work closely with the Management Team and onsite staff and ensure that all business-related tasks are completed in a timely fashion. The main duties of the Operations Support Manager will include (but not be limited to):
- Ensuring employee welfare checks are completed
- Scheduling
- Ensure training plan is monitored and delivered
- Conduct return to work interviews
- Manage any blow outs
- Help complete monthly report and present to the client
- To assist in recruitment of employees, working in conjunction with the Corporate Security Manager
- Conduct disciplinary and sickness investigations with employees
- Conduct and monitor staff appraisals
- Set clear objectives, support and develop all direct reports and ensure appropriate succession plans are in place
- Build, maintain and manage positive relationships
- Act as Duty Manager in the absence of the Operations Manager
The Security Operations Support Manager will have:
- Full driving licence
- Front line SIA licence
- At least 2 years security industry experience (preferable)
- Financial awareness
- Good interpersonal skills
- Proven experience in problem solving
- Previous management/supervisory experience
- Good IT and systems knowledge
Locations
Security Operation Support Manager in Norfolk, Norwich employer: Mitie Group
Mitie is an excellent employer, offering a flexible work environment with the opportunity for home working and convenient site visits in Norwich. With a strong focus on employee welfare, training, and development, we foster a supportive culture that encourages growth and collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Security Operation Support Manager in Norfolk, Norwich
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Operation Support Manager. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Mitie Group. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Operation Support Manager candidates.
✨Directly Apply to Mitie Group
Don’t forget to apply for the Security Operation Support Manager role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Mitie Group.
We think you need these skills to ace Security Operation Support Manager in Norfolk, Norwich
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Group. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie Group.
How to prepare for a job interview at Mitie Group
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Group.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Group.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Group.
