At a Glance
- Tasks: Ensure site security and manage a dedicated team of security professionals.
- Company: Join a leading security services provider with a commitment to excellence.
- Benefits: Full-time role with competitive pay and opportunities for career advancement.
- Other info: Dynamic work environment with a focus on professional development.
- Why this job: Be a key player in safeguarding assets and enhancing client relationships.
- Qualifications: SIA licence required; strong communication and teamwork skills essential.
The predicted salary is between 33075 - 40425 £ per year.
Job Objectives and Responsibilities
- To ensure all site and the assets within are as secure as possible at all times.
- To ensure that Mitie continually and consistently provide a robust security solution both from Security Officers on site and with provided electronic security systems.
- To be responsible for the day to day supervision and performance of the service team to Lloyds.
- To measure performance and make appropriate and agreed changes for improvement.
- To drive excellence in all areas of Mitie Security Services.
- Understanding client needs and working collaboratively with the client to understand and mitigate risks, improve added value to service offering and deliver efficiencies.
- Works collaboratively with all stakeholders to review and implement relevant operational processes for the business.
- Ensure all processes and policies are correctly applied and adhered to at all times.
- Undertake monthly audits of processes to ensure compliance.
- Undertake regular tests of processes to ensure robust application.
- Ensure all officers at all locations are correctly trained for required duties.
- Work with operational management teams to ensure that all shifts are covered with correctly trained officers.
- Undertake meetings and conference calls with client when required.
- Timely completion and submission of monthly reports.
- Creating reports as required and ensuring online/shared reports are kept up to date.
Main Duties
- To have a thorough knowledge of routine and emergency procedures and be able to respond efficiently and appropriately to any eventuality.
- To provide the highest level of customer service, ensuring that all persons either visiting or working at the site are treated courteously and professionally at all times.
- Effectively oversee all tasks, in-line with SOPs.
- To respond and manage all incidents and follow escalation procedures.
- Support the Security Control Room operation, email account inbox, CCTV and telephones at all times, responding promptly and appropriately to requests and duties.
- Overseeing the management of site Access Control System, including oversight of alarm response, adding of access to passes, issuing of new staff passes and responsibility for termination and deletion of Security access passes.
- Provide the highest standards of written reports.
- To support the administration, issue and return of all keys, body worn cameras, and radio communication equipment.
- Comply with Mitie policies and procedures advising the Operations Manager on any failures to comply and ensure the correct action is taken to resolve such issues.
- To act as an ambassador to the client organisation ensuring that their business is represented in the highest manner in all the duties undertaken by you, and by the security team.
- Carry out post visits.
- A valid frontline and SIA CCTV license is essential.
- Demonstrable competence in the detection of dishonesty/criminal activity.
- Ability to provide support in a constructive way in a challenging environment.
- Effective team player but must also be capable of working unsupervised.
- Ability to work in a fast-moving security environment.
- Strong capability in the use of CCTV technology.
- Good attention to detail.
- Excellent organisation and communication skills.
Person Specification
- Able to gain and to maintain an SIA licence.
- Willing to undergo a 5 year employment check and able to account for a full 5 year history, providing evidence of all employment, unemployment, training etc during this period in line with strict vetting criteria.
- Able to provide I.D documentation proving identity, right to work and all previous and current addresses in line with strict vetting criteria.
- Must have excellent communication and customer service skills.
- Must be courteous and professional at all times, taking pride in their personal appearance.
- Must have an excellent work ethic, be reliable and able to work as part of a team or independently.
- Good IT Skills.
- Ability to work under pressure.
- SIA licence essential.
Security Manager in London employer: Mitie Group
Mitie is an excellent employer, offering a flexible work environment with the opportunity for home working and convenient site visits in Norwich. With a strong focus on employee welfare, training, and development, we foster a supportive culture that encourages growth and collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Security Manager in London
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Manager. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Mitie Group. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Manager candidates.
✨Directly Apply to Mitie Group
Don’t forget to apply for the Security Manager role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Mitie Group.
We think you need these skills to ace Security Manager in London
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Group. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie Group.
How to prepare for a job interview at Mitie Group
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Group.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Group.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Group.
