Reference: Job objectives and responsibilitiesOperational Management· To ensure all site and the assets within are as secure as possible at all times.· To ensure that Mitie continually and consistently provide a robust security solution both from Security Officers on site and with provided electronic security systems.· To be responsible for the day to day supervision and performance of the service team to Lloyds· To measure performance and make appropriate and agreed changes for improvement· To drive excellence in all areas of Mitie Security Services· Understanding client needs and working collaboratively with the client to understand and mitigate risks, improve added value to service offering and deliver efficiencies· Works collaboratively with all stakeholders to review and implement relevant operational processes for the business· Ensure all processes and policies are correctly applied and adhered to at all times.· Undertake monthly audits of processes to ensure compliance· Undertake regular tests of processes to ensure robust application· Ensure all officers at all locations are correctly trained for required duties· Work with operational management teams to ensure that all shifts are covered with correctly trained officers· Undertake meetings and conference calls with client when required· Timely completion and submission of monthly reports· Creating reports as required and ensuring online/shared reports are kept up to dateMain duties· To have a thorough knowledge of routine and emergency procedures and be able to respondefficiently and appropriately to any eventuality.· To provide the highest level of customer service, ensuring that all persons either visiting or working at the site are treated courteously and professionally at all times.· Effectively oversee all tasks, in-line with SOPs.· To respond and manage all incidents and follow escalation procedures.· Support the Security Control Room operation, email
Security Manager in Kennington employer: Mitie Group
Mitie is an exceptional employer that prioritises employee development and operational excellence in the fast-paced FMCG manufacturing sector. With a strong focus on creating a positive, high-performance culture, employees benefit from hands-on leadership, opportunities for innovation, and the chance to make a meaningful impact across multiple sites in Harlesden and Leicester. The company's commitment to maintaining the highest food safety standards and fostering strong client relationships ensures a rewarding work environment for those passionate about leading teams and driving continuous improvement.
