Dedicated Relief Officer

Reference: 102113Job OverviewProvide dedicated support to our contract; whether working as on officer, Front of House Staff or goods lift driver. If the candidate has a CCTV license coverage in the Security Control Room too.Ability to cover our site down in Chatham.To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.To undertake additional training to ensure continuous self-development.Main DutiesOperationsFamiliar and knowledgeable of the site Job Descriptions Dedicated Security Relief Officer .To proactively observe the reception area for opportunities to assist with colleagues and guests.To be fully conversant with all standard operating and emergency procedures, ensuring an appropriate and professional response to any situation that arises.To proactively monitor building demise, recognising the behaviour of others, and to report any unusual activity immediately.To develop, and promote exemplary colleague relations in order to identify and escalate any security issues or improvements.To accurately report and record incidents or risks in a succinct and professional manner.To tactically manage any incident and give confidence to others that the situation is being dealt with effectively and efficiently.Liaise with clients and customers in a polite and professional mannerProviding a visible presence to deter unsavory behaviorReassure the client that their employees and facilities are safeMaintaining the highest standards of security whilst maintaining professionalismPinpoint suspicious behaviour and take remedial non- confrontational actionTaking responsibility for the security of the building entrancesTrainingFully and satisfactorily complete all required competency training.To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.You are required to ensure you renew your licence 16 weeks before expiry.Security and Health & SafetyLook out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.Use common sense and initiative by immediately involving others if a situation appears to become threatening.To maintain professional conduct in the face of difficult situations and challenging customers.Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.Keep to schedules and demonstrate commitment to Mitie and the Client.To call emergency services and Communication Centre to report all incidents.What we are looking forPrevious Security Experience at least - 1 year SIA License - DS preferredSIA License - CCTV - preferred Good personal skillsPrevious Admin and good computer literacy skills - beneficial Previous knowledge of CCure - beneficialAbility to cover our other site in Chatham.Ref:102113 Location:London Employment:Full time Closing Date:9 September 2026